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Prepared By: Chief of Wastewater VI Waste Management Authority A Look at Our Current Wastewater Infrastructure: The Challenges We Face and Our Response *, [WMA Wastewater Infrastructure on the islands St Thomas, St Croix & St John Virgi Inlanda Waste BA Overview of our aged wastewater system Wester cverfows gully traps, manholes, engineered Businesses overflow points or pump stations. 7 Wastewater from businesses There are three types: Households is collected and added to Wastawaterivon the public network. (we fe) homes is collected ss aN (xe one: and flows into the = / Thies \, overflow ot stom) public wastewater Pointsinthe wee 10 network. . network, such SE es | _ pump stations Stormwater Many are old, undersized Aged manholes & pipes © Many manholes lack seals or venting. Pipes are corroded, cracked, or infiltrated by groundwater, leading to blockages, leaks and overflows. is collected into a public stormwater network. This is managed by VI PWD. é Government facilities Wastewater from schools, hospitals, police stations, administrative buildings and other government facilities is collected and flows ints Ay 4, 22/ >. and lack backup power or modern controls. enioles Many are decades old, with deteriorated covers, frames and structures. 240 Miles of wastewater pipes Storm Water Many pipes are old (30-60+ years), made of clay, concrete or ductile iron Inflow and and experiencing corrosion, root intrusion, Infiltration (I&l) the public wastewater network. cracks and joint failures. @ Schools © Administrative Buildings into the sewer © Hospitals @ Fire Stations system © Police Stations © Other Public Facilities 8 wastewater treatment plants Most plants were built decades ago. — Equipment is aging, parts are hard to source, and capacity is limited. Energy efficiency and reliability are major challenges. Aging Infrastructure Risks Rising Costs » Reliability Challenges 2 Investment Needed e: ©‘ ) Strategic investment and modernization are critical to protect public health and the environment for future generations. Increased overflows, blockages, ne” oy More frequent repairs, emergency ‘ Aging systems are more prone higher maintenance costs, regulatory * = responses and energy use drive GS. to failures, reducing service violations and environmental impacts. = operating costs higher every year. reliability and customer confidence. =) U.S. VIRGIN ISLANDS (USVI) oe \) o— @ ~240 mites 22 2— WASTEWATER INFRASTRUCTURE CONDITION (a) of wastewater 4,227 The Virgin Islands Waste Management Authority (VIWMA) operates an aging wastewater collection and treatment system peoanes R EC AP across St. Thomas, St. Croix, and St. John. = 31 == 8 Much of the infrastructure has exceeded its intended service life, resulting in increasing maintenance demands, j if Ss W higher operating costs, and greater risks to public health and the environment. =e §=~Pump Stations ere a " \ J KEY INFRASTRUCTURE CHALLENGES IMPACTS TO OUR SYSTEM AND COMMUNITY AGING WASTEWATER PIPELINES Affected by corrosion, root intrusion, cracked joints, and structural failures, increasing the likelihood of leaks, blockages, and sanitary sewer overflows. Increased emergency repairs and maintenance activities. Rising operational and lifecycle costs. DETERIORATED MANHOLES Damaged covers, cracked walls, failed seals, and groundwater infiltration contribute to inflow and infiltration (I&l) and reduced system reliability. Greater risk of equipment failures and service interruptions. Higher potential for regulatory non-compliance and environmental impacts. AGING PUMP STATIONS Many are undersized and operate with outdated electrical systems, limited backup 3 4 f 3 fa Reduced reliability and resilience of the wastewater system. power, and aging equipment, reducing operational reliability. OO00O8 rc XS WASTEWATER TREATMENT PLANTS Reaching the limits of their design life, with aging process equipment, limited treatment capacity, increasing maintenance requirements, and reduced energy efficiency. The image illustrates a wastewater system that is operating well beyond its original design life and requires significant reinvestment. While VIWMA continues to maintain and operate the existing infrastructure, long-term reliability will depend on a comprehensive program of asset rehabilitation, replacement, modernization, strategic planning, and proactive maintenance. Investing in resilient infrastructure, reducing inflow and infiltration, upgrading pump stations and treatment facilities, OVERALL ASSESSMENT STORMWATER INFLOW & INFILTRATION (1&1) Entering the sanitary sewer system through defective pipes and manholes, unnecessarily increasing flows to pump stations and treatment plants and reducing available system capacity. SANITARY SEWER OVERFLOWS (SSOs) and implementing modern asset management practices will be essential to Occurring at pump stations, engineered overflow structures, and manholes when protecting public health, improving environmental performance, and ensuring the aging infrastructure cannot adequately convey or treat wastewater during reliable wastewater service for future generations in the U.S. Virgin Islands. peak flow conditions. XN , Public Health Environment Future VIWMA i is committed to protecting public health, preserving our environment, and building a more reliable, © Protect Preserve Our Build a Better nt, and sustainable wastewater system for the U.S. Virgin Islands. Understanding the Challenges Aging wastewater infrastructure, increasing operational demands, and environmental pressures continue to challenge utilities across the Caribbean and beyond. Many systems were designed decades ago and now operate under conditions far beyond their original capacity. Reliability-focused management is essential to maintaining public health, environmental protection, and continuous service delivery. Aging Infrastructure Many wastewater collection systems, pump stations, and treatment plants are approaching or exceeding their intended service life. Deteriorating pipes, corroded equipment, and outdated facilities increase the risk of failures, overflows, and service interruptions. Limited Funding & Deferred Maintenance Utilities often face financial constraints that delay critical repairs, replacements, and upgrades. Deferred maintenance increases lifecycle costs and creates larger infrastructure risks over time. Extreme Weather & Climate Events Hurricanes, flooding, storm surge, and heavy rainfall place enormous stress on wastewater systems. Utilities must maintain operations during disasters while protecting public health and the environment. Regulatory & Environmental Compliance Wastewater utilities must continuously meet environmental regulations and permit requirements while balancing aging infrastructure and operational limitations. Compliance failures can result in environmental harm and significant financial penalties. Data & Asset Visibility Many utilities lack centralized asset management systems and condition-monitoring tools. Without accurate infrastructure data, prioritizing repairs, maintenance, and capital investments becomes increasingly difficult Power Reliability Challenges Frequent power interruptions directly impact pump stations and treatment facilities. Without resilient backup systems and emergency generators, wastewater operations can quickly become compromised during utility outages. Fats, Oils, Grease & Disposable Rags Improper disposal of fats, oils, grease (FOG), wipes, and disposable rags into the sewer system creates severe blockages and equipment damage. These materials increase maintenance frequency, emergency response events, and operational costs. Workforce & Technical Resource Gaps A shortage of skilled operators, electricians, instrumentation technicians, and maintenanve personnel impacts system reliability and response capabilities. Specialized expertise is essential for modern wastewater operations. Public Expectations & Service Reliability Communities expect reliable wastewater services with minimal disruptions. Utilities must improve communication, emergency response, and operational transparency while maintaining customer confidence. Building Reliability into the Future Modern wastewater utilities must transition from reactive maintenance to proactive, reliability-centered operations. Strategic planning, asset management, operational optimization, workforce development, and resilient infrastructure investments are essential to creating sustainable and dependable wastewater systems for future generations. WHAT KEEPS US UP AT NIGHT THE REALITY WE FACE. THE RELIABILITY WE MUST PROTECT. POWER RELIABILITY AGING INFRASTRUCTURE CHALLENGES Underground pipes and manholes Unreliable power supply threatens that are corroded, cracked, or infiltrated by groundwater. continuous operation of critical wastewater systems. one - any 4 fo VOLTAGE DROPS / BROWNOUTS Cause motors to overheat, reducing insulation life. VOLTAGE SURGES / SPIKES Damage motor insulation and control components. PHASE LOSS / PHASE IMBALANCE Leads to overheating, nuisance trips, and premature motor failure. FREQUENT OUTAGES Cause unexpected shutdowns, loss of process, and equipment stress during restarts. HARMONICS / NOISE Cause overheating, vibration, and shorten the life of motors and VFDs. W) STRONG SYSTEMS. RELIABLE INFRASTRUCTURE. RESILIENT COMMUNITIES. | FOG buildup causes blockages, corrosion, and costly maintenance. “Flushable” rags do not break down and cause severe blockages and equipment damage. Grease hardened in pipes Investing in our infrastructure today protects our environment, controls costs, and ensures a reliable future for all. SSOs ARE MORE THAN AN INCONVENIENCE. THEY ARE A HEALTH HAZARD. CONTAMINATED WATER. SERIOUS CONSEQUENCES. Untreated wastewater contains harmful bacteria, viruses, chemicals, and parasites that can make people sick and harm the environment. 2) INFECTIONS Exposure to pathogens can cause illness. © Gastrointestinal illness (nausea, vomiting, diarrhea) @ Skin infections (rashes, boils) @ Ear, eye, and respiratory infections © Hepatitis A © Typhoid fever HEALTH RISKS TO PEOPLE Q RESPIRATORY PROBLEMS Aerosolized waste can irritate the respiratory system. @ Asthma attacks @ Coughing and sore throat @ Worsened allergies and bronchitis © SKIN AND EYE IRRITATION Direct contact can cause irritation and infection. @ Rashes @ Redness @ Itching @ Eye irritation or conjunctivitis © Oo © CHEMICAL EXPOSURE Wastewater may contain harmful chemicals. @ Toxic exposures @ Hormone disruption @ Long-term health impacts IDENTIFYING THE HEALTH RISKS OF SANITARY SEWER OVERFLOWS (SSOs) Sanitary Sewer Overflows (SSOs) release untreated wastewater into our communities, waterways, and environments—posing serious health risks to people, pets, and the planet. VULNERABLE POPULATIONS Certain groups face greater health risks. @ Children © Elderly @ Pregnant women @ People with weakened immune systems f— ~_ AVOID CONTACT A : 1 a J Stay out of floodwaters, Y Fr ~~ J streams, and areas ~® with sewage overflow. KEEP PETS AWAY Prevent pets from drinking or playing in contaminated water. HOW TO PROTECT YOURSELF 6 & WASH UP Wash hands and any exposed skin with soap and clean water. Proper disposal, proactive maintenance, and responsible actions keep our systems working—and our communities healthy. STRONG SYSTEMS. HEALTHY COMMUNITIES. YOUR HEALTH. wy OUR PRIORITY. VV) PREVENT SSOs. PROTECT HEALTH. PRESERVE PARADISE. a SHOWER AFTER EXPOSURE Shower and change clothes if you've had contact with contaminated water. Only flush the 3 Ps; Pee, Poop, and (toilet) Paper. CLEAN WATER. STRONGER FUTURE. SEEK MEDICAL CARE If you experience symptoms such as nausea, diarrhea, rash, or fever, seek medical attention promptly. -* Dispose of grease, ead, oils, and wipes in the trash. sewer lines. SEE IT? REPORT IT! Report SSOs to help protect public health and our environment. (340)-715-9100 ® www.viwma.org ® © Report sewer fan backups and iH overflows. Virgin Islands Waste Management Authority Preserving Paradise Prevent tree roots from entering @ VIWMA Harms aquatic life and degrades our waterways, beaches, and bays. CLOSED BEACHES & WATERWAYS SSOs can lead to beach closures and limit recreational activities. COMMUNITY IMPACT Odors, property damage, and reduced quality of life affect our neighborhoods. ECONOMIC COSTS Cleanup, repairs, and healthcare costs impact everyone. WHAT IS AN SSO? n SSO is an unintentional discharge of untreated wastewater from the sanitary sewer system due to blockages, equipment failure, heavy rain, or system capacity issues. IMPACTS BEYOND OUR HEALTH WATER CONTAMINATION Meet the Teams That Keep Our Wastewater Infrastructure Operating FOCUS: THE UNITS THAT KEEP OUR SYSTEMS RUNNING EVERY DAY Manages the underground network that collects and conveys wastewater across the territory. Maintain the collection system infrastructure that delivers wastewater to our pump stations and treatment facilities. + Sewer mains, laterals, manholes, and cleanouts * Gravity flow performance + Inflow and infiltration control * System mapping and condition assessment * Keep the collection system flowing * Prevent blockages and overflows * Protect public health and the environment * Identify and address system deficiencies + CCTV inspections and system assessment * Preventive maintenance and cleaning programs + Asset data updates and GIS support The community, businesses, and all users connected Operates and maintains pump stations that lift wastewater and move it through the system reliably and efficiently. uf UNIT FOCUS a) Ensure pump stations are reliable, operational, and ready to respond under all conditions. ' WHAT THE UNIT MANAGES * Pump stations and wet wells * Electrical systems and controls * Alarms, remote monitoring, and communications « Emergency power and backup systems G} PRIMARY OBJECTIVES * Provide reliable pumping and system conveyance * Prevent sanitary sewer overflows (SSOs) * Ensure equipment reliability and longevity * Respond quickly to operational issues + Preventive maintenance and equipment testing f°; * SCADA monitoring and alarm management + Spare parts and asset readiness re] KEY SUPPORT FUNCTIONS WHO WE SERVE The collection system, treatment facilities, Treats wastewater to protect public health, the environment, and our water resources, UNIT FOCUS 6 Operate and maintain treatment processes that meet regulatory standards and protect our environment. * Chemicals, biosolids, and byproducts + Discharge quality and regulatory compliance PRIMARY OBJECTIVES + Deliver high-quality treated effluent * Ensure regulatory compliance wey war WHAT THE UNIT MANAGES * Treatment processes and equipment * Laboratory and water quality monitoring * Protect surface water and public health * Optimize treatment performance and efficiency KEY SUPPORT FUNCTIONS vi * Process monitoring and data analysis a fl i * Preventive maintenance and calibration + Reporting and compliance documentation ®e WHO WE SERVE The environment, regulatory agencies, 4. AU i x PPORI D H Provides the essential * = business, financial, alll F human resource, and 7 technical support that 7 . ' strengthens all eel |, operations. @ UNIT FOCUS Deliver administrative, financial, technical, and logistical support that enables efficient, effective operations. * Finance, budgeting, and procurement + Human resources and employee services + Information technology and data systems * Compliance, legal, and risk management * Communications, public outreach, and reporting PRIMARY OBJECTIVES + Ensure strong governance and accountability * Provide timely resources and support * Manage risk, compliance, and performance * Strengthen organizational effectiveness d@Qe ea WHAT THE UNIT MANAGES el KEY SUPPORT FUNCTIONS phe * Strategic planning and performance tracking call + Contract and vendor management + Training, safety, and organizational development + Records management and documentation @ ® WHO WE SERVE Os Internal teams, leadership, partners, and the communities we serve. to the wastewater collection system. and the communities we protect. and future generations. WASTEWATER TREATMENT UNIT ADMINISTRATIVE & SUPPORT DIVISIONS * ALL FOUR UNITS ARE ESSENTIAL PUMP STATION UNIT ATA GLANCE Maintains the underground network that transports wastewater. System integrity and flow assurance Moves wastewater through the system reliably and safely. Focus: Reliability and continuous conveyance akan Treats to safe, reg) standards before returning it to the environment. oh 4 a Focus: Tr P Ls Provides business, financial, and technical support that enables all operations. Focus: Operational effectiveness and organizational strength We work together every day to keep our wastewater infrastructure operating. Working together as one team to protect public health, the environment, and the communities of the U.S. Virgin Islands. e@ @ @gme ONE MISSION. FOUR Reliable today. Ready for tomorrow. RELIABLE SYSTEMS e RESPONSIVE OPERATIONS e RESILIENT COMMUNITIES a Our Response The Wastewater ptimization Program Maximizing Performance. Minimizing Failures. Building a Better Future ta {. = _ 1 Bue jam — el ee (~~ | Ee 4 dl m =P ~ ih =o [am mld ime = E j ACR] i area mek. = > ¥ SSS ) 2 | a <> >_— fiw lle { Ne Ss aS ‘a WA == eo —— v WASTEWATER DINSION y SS a (Hiws ® oO 0 oO 8 IMPROVE PROTEC OPTIMIZE REDUCE BUILD ASSETS & OPERATIONS FAILURES & OVERFLOWS PERFORMANCE & RELIABILITY PUBLIC HEALTH & STRONGER COMMUNITIES THE ENVIRONMENT FOR TOMORROW PLANNED TODAY. PERFORMING TOMORROW. PROTECTING WHAT MATTERS MOST VIWMA PRESENTATION Program Focus Areas Interconnected Pillars for Organizational Success cea ae A -- \ Lele a eed —— ee er ~ oe as Q= — sie 2) 4 — — Administrative Effectiveness Infrastructure Reliability = CF el att 5) eae Se 49} —ia Achieve organizational goals through Ensure consistent and dependable strategic resource allocation, strong infrastructure function to guarantee ee YS leadership, and consistent results public safety, support economic as delivery, fostering environments for stability, and maintain operational maintainability and operational continuity. = “<7 excellence. ~~ |’ ) Mus =— SS a ae —— ——— = — — = = = _———$ — “SE = = =a y-4 = SS ae = = = @ a az, aa : =S=—___—_—_—_ =—s— “a = 66 Effective Administrators require reliable infrastructure to meet objectives, and a reliable > a infrastructure is only possible through the efforts of effective Administrators. These two SS = pillars are mutually reinforcing and critical for overall success. FE = ~ = _ — ai a ° 28 VTV AVS Vi VIWMA WASTEWATER OPTIMIZATION PROGRAM \ | Vege Minna Wanhe Maragarwere Ramon ey Protec wrath ond Our f DASHBOARD U ST THOMAS DISTRICT ST CROIX DISTRICT ST JOHN DISTRICT ryt wee WASTEWATER WASTEWATER WASTEWATER — Jr ——— OPTIMIZATION OPTIMIZATION OPTIMIZATION >» (-- © O a 33% 32% 32% 37% 27% Percent Complete Percent Complete Percent Complete Percent Complete Percent Complete Percent Complete Sao Ss = = = os SSS = UN vil A ms | iE a’ Va \ aed a (8) WASTEWATER (35) EMERGENCY a ak: aed <i % + ae CON ne | TREATMENT PLANT GENERATOR é:) je 129 FPUNIP .s. ae L 40 10 30 10 30 25 — 20 20 = 15 20 10 10 fie 2 _I 0 = : L @ OPERATIONAL @ OFFLINE @ NEED REPAIR @ OPERATIONAL @ OFFLINE @ NEED REPAIR @ OPERATIONAL @ OFFLINE @ NEED REPAIR @ OPERATIONAL @ OFFLINE @ NEED REPAIR »N © 30 ©: @2 @ 7 f gy 20 ©: @:s O13 @r6 © «6 @ s OPERATIONAL OFFLINE NEED REPAIR OPERATIONAL OFFLINE NEED REPAIR OPERATIONAL OFFLINE NEED REPAIR OPERATIONAL OFFLINE NEED REPAIR VIWMA WASTEWATER OPTI Virgin Islands Waste Management Authority KEY DIFFERENCES ; (2026 vs 2025) : OVERALL ADMINISTRAT STTHOMAS DISTRICT JM ST CROIX DISTRICT OVERALL "MANAGERIAL STTHOMAS DISTRICT J ST CROIX DISTRICT OPTIMIZATION STATUS [a S WASTEWATER WASTEWATER OVERALL PROGRESS OPTIMIZATION STATUS EF FE SS WASTEWATER WASTEWATER oe OPTIMIZATION OPTIMIZATION OPTIMIZATION OPTIMIZATION on +7% | (cee) 6 s a. | 26% — 33% — Aen Gra, = ADMIN EFFECTIVENES: 33% 33% 32% 37% Cy ~ 26% 21% 30% 6 33% ji 0 Wy +5% 0 . . Percent Complete Percent Complete Percent Complete Percent Complete Percent Complete sitin 28% > 33% Percent Complete Percent Complete Percent Complete Percent Complete Percent Complete A 7% from 2025 A 5% from 2025 A 11% from 2025 A 7% from 2025 A 7% from 2025 SHORTCUTS MAINTENANCE CONCERNS @ 8 WWTPs & 31 PUMP STATIONS VIWMA WASTEWATER OPTIMIZATION PLAN ST THOMAS DISTRICT + 9 11 % MAINTENANCE CONCERNS @ 8 WWTPs & 31 PUMP STATIONS 21% > 32% ST CROIX DISTRICT Se EER Leno name Percent Complete NEED PROPER SITE DRAINAGE 1% 5% = ey. 1% 3% ; NEED FATTING, CLEANUP OR +7% @ NEED FATTING, CLEANUP OR DEBRIS VIWMA FACILITY Pe, 7% DEBRIS REMOVAL ( 6% 7% REMOVAL 4 0 % 2=] CONCERNS 9, 9 NEED SIGNAGE 30% — 37% NEED SIGNAGE 3% @ 3% A 6% from last month 6% Des 6% fie, “Sry VIWMA SEWER SYSTEM REQUIRE SPARE PART LIST NON-COMPLIANCE ST JOHN DISTRICT @ REQUIRE SPARE PART LIST NESE APES MEMSCTING i) @ NEED ADEQUATE LIGHTING +7 % 14% Sanitary Sewer NEEDS A NEW GENERATOR REPAIRS. Overflows (SSOs) 14% @ NEEDS A NEW GENERATOR REPAIRS eS VIWMA FLEET MANAGEMENT SYSTEM @ NEED NEW CONTROL PANEL REPAIRS se dedlldehd:4 @ NEED NEW CONTROL PANEL REPAIRS aiaa Wastewater Capital 10% NEED SCHEMATIC DRAWINGS emai a tats 10% TOTAL REPORTED Projects P t NEED SCHEMATIC DRAWINGS = ota NEED PUMPS/PUMP REPAIR @® DECREE PROGRESS 153 12% 13% NEED PUMPS/PUMP REPAIR Percent Complete 12% @ OTHER MAINTENANCE NEEDS No Change 12% TOTAL RESOLVED 9, a, 3 2% 9% 9% +4 More 40% — 40% 9% 9% +4 More 153 A 3% from 2025 A 22 from last month fag wwTPs £7 PUMP STATIONS Say ACTIVE PROJECTS > CONSENT DECREE $SO REDUCTION oO WWTPS ££] PUMP STATIONS ay ACTIVE PROJECTS =e CONSENT DECREE SSO REDUCTION ~ Ae PROGRESS PERFORMANCE ~ <= PROGRESS PERFORMANCE L zs G L ss G aes Ku E202 Gm om Gos Iysi Ha © 6 — —. 40% = 100% == oi 40% = 100% Active Facilities Active Stations In Progress PuiceneCorpiase Sasachoad Active Facilities Active Stations In Progress Percent Complete Resolved SUMMARY OF IMPROVEMENTS IN 2026 (COMPARED TO 2025) aie anaueiate @ Overall optimization improved by 7 percentage points. @ Administrative effectiveness increased by 5 percentage points. @ Maintenance issues tracking continues to drive corrective actions. G@ Building reliable systems. Protecting our environment. @ All districts showed meaningful improvement in progress. [v) Continued strong performance in SSO resolution (100%). @ Steady progress toward long-term reliability and compliance. sas si Serving our communities. How We Maintain Our Infrastructure Despite the Challenges By Building the 10 Attributes of Administrative Effectiveness to Strengthen Our Operational Response WHILE RELIABILITY REMAINS ESSENTIAL, et =m THE REALITY OF NOW REQUIRES i =f st =——* 1 A STRONGER FOCUS ON: = 8 -—- | —— ——_ |__| OPERATIONAL RESILIENT SYSTEM SUSTAIN SERVICE PREPAREDNESS RECOVERY CONTINUITY RAPID RESPONSE (iat) o IH a i] my a — Ss oo a es \ aa. a@uq -— ——t— a — —— By Se — ta we ce Se a — — i ny Vg _—— a se Vi le Ay, 4 war ee —_ & ——— XS -<\X . & ®\ uN Nes Minimize downtime and Be ready with the right people, Recover stronger and Ensure essential services restore service quickly. tools, and plans before adapt to reduce future continue for our communities incidents occur. disruptions. every day. AGING INFRASTRUCTURE DEMANDS MORE *O°@ THAN RELIABILITY. FASTER RESPONSE BETTER PREPAREDNESS STRONGER RECOVERY A RESILIENT SYSTEM when it matters most across the entire system to withstand tomorrow's A RELIABLE FUTURE challenges 10 ATTRIBUTES OF ADMINISTRATIVE EFFECTIVENESS OUR PRIORITY AREAS FOR OPERATIONAL EXCELLENCE EMPLOYEE PLEcT & SYSTEM INVENTORY COMPUTERIZED Ga EMPOWERMENT, Na cefice & INFORMATION 4 JESS) MAINTENANCE LEADERSHIP AND MANAGEMENT “wi! MANAGEMENT SYSTEM DEVELOPMENT EQUIPMENT (IN GIS) (CMMS) Invest in our people through training, mentorship, and leadership development to build a skilled, motivated, and Leverage GIS technology to maintain accurate system data for better planning, decision-making, and infrastructure Maintain a reliable and well-equipped fleet to ensure safe, efficient, and timely response to operational needs. Utilize CMMS to streamline work orders, track assets, schedule maintenance, and improve efficiency and accountability. ADMINISTRATIVE EFFECTIVENESS Achieve organizational goals through strategic resource allocation, strong leadership, and consistent results delivery, fostering environments for maintainability and operational excellence. 5 | WORKPLACE HEALTH & SAFETY Prioritize a safe and healthy work environment through training, policy enforcement, and continuous safety improvement. accountable workforce. management. SOURCE CONTROL SANITARY SEWER PROACTIVE 8 IMPLEMENTATION 9 | COMMUNICATION — — MAINTENANCE (FOG, ROOT CONTROL, AND nm IMPLEMENTATION CORROSION CONTROL, OUTREACH (SSORP) VANDALISM PREVENTION) Implement source control strategies to prevent blockages, reduce corrosion, and protect our infrastructure from preventable damage. Shift from reactive to proactive maintenance to reduce downtime, extend asset life, and lower overall operational costs. Strengthen our emergency preparedness and response to minimize impacts and protect public health and the environment. Engage and inform our communities through transparent communication, education, and collaboration. Gg STRONG TEAMS. SMART SYSTEMS. SUSTAINABLE SOLUTIONS. 0} FINANCIAL VIABILITY Ensure long-term financial sustainability through responsible budgeting, cost management, diverse funding strategies, and efficient resource utilization. WVIWMA OUR COMMITMENT We are committed to building a strong, well-equipped, and highly skilled team through the right structure, resources, EMPLOYEE EMPOWERMENT, LEADERSHIP & DEVELOPMENT # 1 tools, and facilities needed to deliver © reliable wastewater services. EMPLOYEE ORGANIZATIONAL STRUCTURE @ <a ee @e @ a a a @ CHIEF OF WASTEWATER COLLECTION PUMP STATION WASEWATER SYSTEM UNIT UNIT TREATMENT UNIT SUPERVISOR SUPERVISOR SUPERVISOR 1 T I TEAM TEAM TEAM LEADS LEADS LEADS TECHNICIANS / TECHNICIANS / TECHNICIANS / OPERATORS OPERATORS OPERATORS e QO @ Aclear organizational structure gFeaQD ensures accountability, efficient communication, and alignment of our teams to achieve operational excellence. TRAINING AND CAPACITY BUILDING We invest in continuous learning and development to build skills, strengthen capabilities, and prepare our team for today and tomorrow. Sqn STRONG TEAMS | —— Empowering People. Building Leaders. Delivering Excellence. PP FILL STAFFING wOV POSITIONS We are committed to filling critical positions with skilled, qualified, and dedicated professionals. @ ldentify critical staffing needs @ Recruit and onboard qualified talent @ Provide competitive opportunities @ Support career growth and retention @ Build a strong, motivated workforce TOOLS The right tools improve safety, increase productivity, and ensure the job is done right the first time. @ Quality hand and power tools @ Specialized equipment for the job @ Calibrated and well-maintained tools @ Safe and efficient work practices WAREHOUSE / STOREROOM A well-organized warehouse ensures materials and supplies are available when and where they are needed. @ Organized inventory management @ Proper storage and labeling @ FIFO (First In, First Out) practices @ Stock control and replenishment @ Reduce downtime and delays WORKSHOP FACILITIES Our workshop facilities support equipment maintenance, repairs, and fabrication needs in-house. @ Well-equipped maintenance shop @ Preventive maintenance and repairs @ Fabrication and welding capabilities @ Clean, safe, and efficient workspace @ Support reliability and cost savings TECHNICAL TRAINING Build technical expertise and improve operational performance. @ Operator certifications @ Equipment operation & maintenance @ Safety and compliance training aS SAFETY TRAINING Promote a safe work environment and prevent accidents. @ OSHA & safety compliance @ Hazard recognition @ Emergency response SMART SYSTEMS | @ SUSTAINABLE SOLUTIONS LEADERSHIP DEVELOPMENT Develop leaders at all levels to drive results and inspire teams. © Supervisory training @ Communication & coaching @ Decision-making & leadership A RELIABLE FUTURE FOR OUR COMMUNITY. SOFT SKILLS & PROFESSIONAL GROWTH Strengthen communication, teamwork, and professional skills. © Effective communication © Teamwork & collaboration @ Customer service excellence VIWMA CONTINUOUS IMPROVEMENT Foster a culture of learning, innovation, and continuous growth. © Lessons learned © Process improvement @ Innovation & best practices Virgin Islands Waste Management Authority Preserving Paradise OUR COMMITMENT We are committed to maintaining a modern, well-maintained fleet and heavy FLEET & HEAVY EQUIPMENT THE RIGHT EQUIPMENT. WELL MAINTAINED. READY TO PERFORM. protects our community, and ensures A reliable fleet is essential to delivering safe, efficient, and z ‘ epee operational excellence every day. responsible wastewater services across the Virgin Islands. RELIABLE FLEET PREVENTIVE MAINTENANCE SMART MANAGEMENT, SAFETY FIRST, SUSTAINABLE FLEET, FOR RELIABLE SERVICE KEEPS US MOVING BETTER PERFORMANCE ALWAYS STRONGER FUTURE We use data and planning to manage our Safe equipment and trained operators We invest in fuel-efficient equipment and Our fleet enables our teams to respond Routine maintenance reduces breakdowns, responsible practices to reduce our quickly, work safely, and get the job extends equipment life, and saves fleet efficiently and make informed protect our team and our community. environmental impact. done right. valuable resources. decisions. @ Vacuum trucks for sewer cleaning @ Scheduled preventive maintenance @ Fleet inventory and condition tracking @ Daily pre-trip inspections @ Fuel-efficient and low-emission vehicles @ Jetters for line maintenance @ Routine inspections and diagnostics @ Work order and cost management @ Operator training and certifications @ Proper disposal of used materials @ Dump trucks and utility trucks @ Fluids, oils, and filter management @ Fuel usage and performance monitoring @ Safety equipment and PPE @ Eco-friendly maintenance practices @ Pickups and service vehicles @ Repairs performed by skilled technicians @ Lifecycle planning and replacement @ Compliance with safety standards @ Reducing fuel consumption @ Equipment for every critical task @ Reduced downtime and repair costs @ Accountability and performance reviews @ Zero compromise on safety @ Supporting a cleaner, greener VI COST TEAM RESPONSIVE COMMUNITY KEY FOCUS AREAS & EFFECTIVENESS €) ETS & SUPPORT © SERVICE © TRUST A dependable fleet Well-maintained A strong fleet helps Careful planning and The right equipment maintenance reduce in the right place, empowers our team equipment helps us us deliver reliable costs and maximize ready when to perform at respond faster and services our community equipment life. we need it. their best. serve better. can count on, g STRONG FLEET. STRONG TEAMS. STRONGER COMMUNITY. Virgin Islands Waste Management Authority WORKING TODAY FOR A CLEANER, HEALTHIER VIRGIN ISLANDS. ~ Saetevinetacailion technology and accurate data to manage our wastewater assets, improve system performance, and SYSTEM INVENTORY AND >, INFORMATION MANAGEMENT (GS) @@) s==2====" KNOW OUR SYSTEM. MANAGE OUR ASSETS. PLAN FOR THE FUTURE. Accurate data and smart mapping power better decisions, proactive maintenance, and a more reliable wastewater system for our community. deliver exceptional service. COMPLETE SYSTEM ACCURATE MAPPING DATA-DRIVEN IMPROVED OPERATIONS SUSTAINABLE SYSTEM INVENTORY & DATA DECISIONS & MAINTENANCE FOR TOMORROW ee GIS mapping provides the right information Turning data into insights to improve in the right place at the right time. performance and plan for the future. operations and proactive maintenance. We maintain a comprehensive inventory Better information leads to more efficient A strong information foundation supports a resilient, sustainable wastewater system. of all wastewater assets. @ Pump Stations @ Up-to-date spatial data @ Performance analytics @ Faster response to issues @ Supports infrastructure resilience @ Force Mains @ Asset locations and conditions @ Risk and criticality assessment @ Preventive maintenance planning @ Environmental protection @ Gravity Mains @ Easement and right-of-way tracking @ Capital improvement planning @ Reduced system downtime @ Cost-effective decision making Manholes r _ . F ° @ Critical infrastructure identification @ Work order and maintenance history @ Optimized resource allocation @ Supports grants and funding @ Treatment Facilities : ape . s ; ; : 7 @ Integration with field data collection @ Regulatory reporting and compliance @ Extended asset life @ Better service for our community @ Valves & Other Appurtenances CONDITION RISK INTEGRATED MOBILE FIELD ASSET TRACKING OUR GIS CAPABILITIES © stamina © MONITORING @ ASSESSMENT a) SYSTEMS deh ACCESS er Identify risks and Connected to CMMS, Field crews update Visualize asset condition, and history conditions and vulnerabilities SCADA, and other and access data of every asset. prioritize needs. across the system. enterprise systems. anytime, anywhere. DATA + PEOPLE = POWERFUL RESULTS OUR GOAL Our GIS system is more than a map—it's a decision-making (CG Build a reliable, data-driven system that supports today's operations a) Asset Inventory oO Maintenance History tool that empowers our team, protects our infrastructure, and tomorrow's growth while protecting the environment and © Spatial Data Work Orders and strengthens our community. delivering value to the Virgin Islands. Inspection Data Regulatory Data Virgin Islands Waste SMART DATA. 2% ACCURATE INFORMATION. gem SUSTAINABLE SOLUTIONS. BUILDING A SMARTER e , eV M it Auth: STRONG DECISIONS. o> BETTER PERFORMANCE. (> a VIWMA henuenia | eadie STRONGER FUTURE. MORE RESILIENT SYSTEM. WORK ORDER MANAGEMENT Create, assign, and track work orders from request to completion. Prioritize and schedule work Track status in real time Improve accountability Reduce response time CMMS BENEFITS HOW OUR CMMS WORKS @ — REQUEST Work is requested Work is planned or identified and scheduled 1°; THE RIGHT TIME. COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEM SMARTER MAINTENANCE. LESS DOWNTIME. GREATER RELIABILITY. Our CMMS helps us plan, schedule, track, and analyze maintenance activities to keep our wastewater systems running efficiently and cost-effectively. THE RIGHT WORK. PREVENTIVE MAINTENANCE Schedule and automate preventive maintenance to prevent failures before they happen. @ Recurring maintenance schedules @ Equipment inspections @ Condition-based maintenance © Extended asset life REDUCED DOWNTIME Proactive maintenance minimizes equipment failures and disruptions. reduce cost: QO - © EXECUTE COMPLETE Work is performed Work is completed in the field and documented THE RIGHT PARTS. THE RIGHT PLACE. Better planning and resource management ASSET MANAGEMENT Maintain a complete record of all assets and their history. © Asset inventory and hierarchy @ Equipment details and documentation @ Location tracking (GIS integration) @ Lifecycle cost tracking INVENTORY MANAGEMENT Track inventory in real time and ensure the right parts are available when you need them. @ Parts and materials tracking @ Min/Max and reorder alerts @ Vendor management @ Reduce stockouts and waste REPORTING & ANALYTICS tot oneal? eereabbebes eonntttilil ° eerittte Turn data into insights to drive better decisions and improve performance. Performance dashboards Maintenance history and trends Cost analysis and budgeting KPls and compliance reports IMPROVED RELIABILITY BETTER COMPLIANCE | Well-maintained assets Keep accurate records Use accurate data to plan, ensure a more reliable and meet regulatory prioritize, and improve is and waste. wastewater system, requirements, operations. INTEGRATED FOR SUCCESS — GIS l INVENTORY FINANCE Performance is measured and improved Map assets and work in real time @@ THE RIGHT DATA. B BETTER RESULTS. Monitor systems and equipment PA BUILDING A SMARTER, Ya MORE RELIABLE FUTURE. Link parts to assets and work orders Track costs and manage budgets VIWMA OUR COMMITMENT We are committed to using CMMS technology to streamline maintenance operations, extend asset life, optimize resources, and deliver reliable wastewater services. @: MOBILE ACCESS IN THE FIELD Empower field crews with real-time access to information. @ View work orders and asset info @ Update status on the go @ Attach photos and notes @ Work offline, sync when online OUR GOAL Maximize asset performance, optimize resources, and deliver reliable, efficient, and sustainable wastewater services for our community. Virgin Islands Waste Management Authority | Preserving Paradise environment — every single day. SAFETY LEADERSHIP Strong leadership is the foundation We identify hazards before th of a safe workplace. cause harm. @ Visible leadership and accountability @ Clear safety expectations Worksite inspections @ Empowering employees to Risk assessments speak up Reporting and tracking haz @ Continuous improvement OUR SAFETY ceri C U LTU R E and rsenesaias Y OUR HEALTH & SAFETY COMMITMENT We are committed to preventing injuries and illnesses, complying with all regulations, and providing the resources needed to maintain a safe and healthy workplace for everyone. SAFE PEOPLE. STRONG TEAM. Job hazard assessments (JHA) TRAINING & COMPETENCE A safe and healthy workplace protects our people, our community, and the healthy, and secure work environment by identifying hazards, reducing risks, and promoting the well-being of WORKPLACE HEALTH & SAFETY © ee our team and community. PERSONAL PROTECTIVE HEALTH & EQUIPMENT (PPE) WELL-BEING ey Knowledge and training build The right PPE is essential for We support the physical and We prepare for emergencies to confidence and prevent injuries. every job. mental well-being of our team. protect lives and minimize impact. @ Safety orientation @ PPE provided at no cost @ Promote healthy lifestyles Emergency response plans @ Job-specific training @ Certifications and refreshers ards Care for your teammates. We're all in this together. G) @ Emergency preparedness training DO IT SAFELY Follow procedures. Take your time. Do it right. OUR GOAL Zero injuries. Zero harm. Everyone goes home safe, every single day. HEALTHY TODAY. SUSTAINABLE TOMORROW. OWN IT IMPROVE EVERY DAY Take responsibility Learn from for safety. experience. Every action Strive for counts. excellence. @ Proper fit and use @ Hydration and heat safety Drills and exercises @ Regular inspection @ Ergonomics and fatigue First aid and CPR training @ Replace worn or damaged PPE management Communication and coordination @ Employee Assistance Program (EAP) Stay calm. Follow the plan. Know your role. Protect yourself and others. Virgin Islands Waste SAFETY IS A CHOICE. MAKE IT YOURS. ee VIWMA Management Authority Preserving Paradise SANITARY SEWER OVERFLOW ouR COMMITMENT We are committed to protecting our SS 0 R ee community and environment through a well-prepared team, proven procedures, and strong partnerships. PREPARED TODAY. PROTECTING OUR COMMUNITY AND ENVIRONMENT. Weer" tlodihacs SSORP ensures a fast, coordinated, and effective response to sanitary sewer overflows we act fast—24/7. to protect public health, minimize environmental impact, and keep our community informed. RAPID DETECTION RESPONSE TEAM RESPONSE PUBLIC NOTIFICATION ENVIRONMENTAL POST-EVENT REVIEW & REPORTING & READINESS = PROCEDURES & COMMUNICATION PROTECTION & IMPROVEMENT Sewer overfiow 5 eported in your id contact Sh pac} water. Updates +0 follow. : @viwns Early detection helps us respond A trained team ready 24/7 to respond Proven procedures for a coordinated Keeping the public informed We take steps to protect our We learn from every event to quickly and reduce impacts. safely and effectively. and effective response, through clear and timely updates. waters and environment. strengthen our response. @ 24/7 Monitoring & Alarms @ On-Call Response Team @ Assess & Secure the Area @ Timely Public Notifications @ Containment & Minimization @ Incident Documentation @ Public Reports & Hotline @ Clear Roles & Responsibilities @ Stop or Minimize the Overflow @ Website & Social Media Updates @ Water Quality Monitoring @ Root Cause Analysis @ Field Observations @ Regular Drills & Training @ Clean Up and Contain @ Hotline & Email Alerts @ Environmental Cleanup @ Performance Review @ Maintenance Staff Alerts @ Safety First Approach @ Proper Disposal of Waste @ Signage at Affected Areas @ Regulatory Compliance @ Corrective Actions @ SCADA & Telemetry Integration @ PPE & Safety Equipment @ Document & Report the Incident @ Transparent Communication @ Protect Public Health @ Continuous Improvement VACUUM & BYPASS PUMPS TRAFFIC CONTROL PAR MONITORING PARTNERSHIPS & PARTNERS WE WORK WITH OUR RESPONSE JETTING TRUCKS & EQUIPMENT & SAFETY GEAR EQUIPMENT COORDINATION pide inelinciiaiiemacis > : ] —) v Department of Planning & RESOU RCES Natural Resources (DPNR) wv Emergency Management y, 7. a v Law Enforcement \ A ~ Community Partners PROTECTING PUBLIC HEALTH PROTECTING OUR ENVIRONMENT ACCOUNTABILITY & TRANSPARENCY Qo Our quick response helps reduce health risks We minimize environmental impacts and We are committed to doing the right thing and and keeps our community safe. work to keep our waters clean. keeping our community informed. ane @@@ STRONG TEAMS. PROTECTING TODAY. TOGETHER, WE KEEP VIWM Ree poste @@eB sarer community. BUILDING A BETTER TOMORROW. —_‘THE VIRGIN ISLANDS CLEAN, 3 A SAFE. AND HEALTHY. Preserving Paradise RECOVER. # | SCHEDULED PROACTIVE MAINTENANCE PREVENT TODAY. PROTECT TOMORROW. PERFORM AT OUR BEST. OUR COMMITMENT We are committed to implementing proactive maintenance practices that reduce risk, improve reliability, and maximize the value of our assets Proactive maintenance helps us prevent failures, extend asset life, eveeyicty. and ensure reliable wastewater services for our community. CONDITION DATA-DRIVEN {0} PLANNED WORK RELIABILITY & MONITORING DECISIONS 0 B iii sii MANAGEMENT Routine maintenance on a set schedule We monitor asset condition to detect We use data and analytics to prioritize We plan and coordinate work efficiently Proactive maintenance strengthens keeps our equipment in top condition issues early before they become work, manage risks, and optimize to minimize disruption and maximize reliability, improves performance, and prevents unexpected breakdowns. costly problems. resources. asset availability. and protects our community. @ Preventive maintenance plans @ Vibration analysis @ Asset health dashboards @ Work order management @ Fewer emergency repairs @ Equipment inspections @ Thermal imaging @ Work history and trends @ Resource and parts planning @ Lower lifecycle costs @ Lubrication and adjustments @ Oil analysis @ Risk-based prioritization @ Permit and safety compliance @ Improved system reliability @ Calibration and testing @ Ultrasonic testing @ Performance reporting @ Clear scheduling @ Regulatory compliance @ Documentation and reporting @ Corrosion monitoring @ Continuous improvement @ Reduced downtime @ Better service for our community TRAINED TEAM RIGHT TIME, RIGHT PARTS, 7 SAFETY FIRST ASSET CARE OU R PROACTIVE Skilled technicians RIGHT WORK RIGHT PLACE Every task is performed Caring for our assets APPROACH following best We do the right work Having the right parts with safety as our today to secure practices and at the right time to available when and top priority. tomorrow’s reliability. safety standards, prevent failures. where needed. WE FOCUS ON WHAT MATTERS THE RESULTS ry) Increased asset life o Improved safety OUR GOAL ee A4 @m@ People aa Performance Proactive maintenance delivers r ble benefits iv) Reduced unplanned outages rv) Better operational performance Build a culture of proactive maintenance fa that support our mission and strengthen our system. / 5 . excellence that ensures a reliable, resilient, g Safety iv) Reliability tv] Lower maintenance costs Qo tronger community trust sev atactalrvabsld Venstensaiag specter: / :O 3 Assets «© Community PREVENT PROBLEMS. PLAN WORK. DRIVE PERFORMANCE, Bl PERFORM BETTER. [a DELIVER VALUE. ~ SU PROTECT ASSETS. Virgin Islands Waste Management Authority S VIWMA control that prevents blockages, (FOG, ROOT CONTROL, CORROSION CONTROL, VANDALISM PREVENTION) Prevent problems at the source. Protect our system. Save time and resources. By reducing the impact of fats, roots, corrosion, and vandalism, we extend asset life, reduce overflows, lower maintenance costs, and keep our community safe. SOURCE CONTROL IMPLEMENTATION © ee reduces infrastructure damage, lowers costs, and ensures a reliable, resilient wastewater system. FOG CONTROL ROOT CONTROL CORROSION CONTROL VANDALISM PREVENTION (Fats, Oils & Grease) NO FATS, OILS OR GREASE DOWN THE DRAIN oe (KEEP OUT] a] VANDALISM ISACRIME | FOG buildup causes blockages, overflows, Roots invade pipes, causing blockages, backups, Corrosion weakens infrastructure and leads to leaks, Vandalism damages equipment, disrupts service, and costly maintenance. and structural damage. infiltration, and system failures. and creates safety hazards. @ Enforce FOG ordinances and inspections @ Routine sewer line inspections (CCTV) @ Regular inspections and condition assessment @ Secure facilities with fencing and locks @ Grease trap / interceptor maintenance @ Root cutting and mechanical cleaning @ Protective coatings and linings @ Alarm systems and security cameras @ Public education and outreach @ Root-inhibiting chemical treatments @ pH monitoring and process adjustments @ Lighting and site visibility @ Proper disposal of fats, oils, and grease @ Proper landscaping and tree selection @ Use of corrosion-resistant materials @ Community awareness and reporting @ Partner with food service businesses @ Early detection prevents major repairs @ Extend asset life and improve reliability @ Report suspicious activity — Don’t ignore it! LOWER COSTS FEWER OVERFLOWS EXTEND ASSET LIFE STRONGER COMMUNITY TH E BEN EFITS Prevent problems before Improve system reliability Reduce wear and damage A clean, safe, and reliable they start and reduce and protect public health to infrastructure and system builds trust and emergency repairs. and the environment. equipment. supports quality of life. WE ALL HAVE A ROLE TO PLAY Businesses, residents, and the Authority— HOW WE IMPLEMENT SOURCE CONTROL IDENTIFY INSPECT ACT EDUCATE EVALUATE Identify risks and > a® Perform regular > Implement preventive =» Engage the community Track results and problem sources. inspections and measures and and promote responsible continuously improve monitor conditions. correct issues early. practices, our approach. working together to protect our wastewater system for today and generations to come. Virgin Islands Waste CONTROL AT THE SOURCE. ( PREVENT TODAY. CLEANER SYSTEM. WORKING TOGETHER FOR A) VIWM Management Authority PROTECT OUR SYSTEM. A RELIABLE, RESILIENT FUTURE. ww Preserving Paradise AVOID TOMORROW'S PROBLEMS. STRONGER COMMUNITY. COMMUNICATION AND OUTREACH INFORM. ENGAGE. COLLABORATE. TOGETHER FOR A BETTER COMMUNITY. Open, timely, and transparent communication builds trust, strengthens partnerships, and keeps our community informed and involved in protecting our wastewater system. KEEPING THE COMMUNITY INFORMED WORKING Topay FOR A CLEANER HEALTHIER VIRGIN ISLANDS We share important updates and information that impacts our community. @ Service alerts and maintenance updates @ Project announcements @ Website and social media updates @ Public notices and announcements @ Emergency notifications OUR OUTREACH FOCUS HOW YOU CAN GET INVOLVED ASK QUESTIONS We're here to provide answers. e@e OPEN COMMUNICATION. STRONGER COMMUNITY. ENGAGING AND LISTENING & We listen to your concerns, answer questions, and build relationships. @ Community meetings and forums @ Open houses and listening sessions @ Surveys and feedback opportunities @ Responsive to community concerns @ Building trust through dialogue PARTNERING FOR STRONGER RESULTS CONNECTING THROUGH MULTIPLE CHANNELS We collaborate with local organi gencies, and stakeholders to shared goals. bar. @ Community and government partners @ Environmental organizations @ Schools and youth programs @ industry and business partners @ Working together for our future COMMUNITY TRANSPARENCY EDUCATION & ENGAGEMENT @) ide ap atl AWARENESS Building strong honest about our Raising awareness relationships and work, challenges, about wastewater listening to our and progress. and environmental community. protection. VOLUNTEER DO YOUR PART 7 ~~ ara hel Join cleanup 11] Use the system on input helps events and responsibly and us improve community protect our initiatives, environment. a CLEANER ENVIRONMENT. BETTER TOMORROW. We educate and emp the cor ity about wastewater, the environment, and how we all play a role. engaged. School presentations and programs @ Website: www.viwma.org Public education campaigns @ Social media platforms Environmental stewardship @ Email notifications How-to guides and resources @ Community bulletin boards Promoting responsible actions @ Local media partnerships COLLABORATION Working together TWO-WAY COMMUNICATION with partners to Sharing information achieve common goals, and encouraging feedback. SPREAD THE WORD Help us share important information with others. % YOUR VOICE MATTERS. WE ARE HERE FOR YOU. We use multiple channels to keep you connected, informed, and STAY CONNECTED WITH US! (e) www.viwma.org CF) VIWMA Wastewater Division © info@viwma.org @ (340) 715-9170 & VIWMA OUR COMMITMENT We are committed to clear communication, active engagement, and meaningful outreach that keeps our community informed, involved, and empowered to support a cleaner, healthier Virgin Islands. YOU ARE OUR PARTNER A cleaner, healthier Virgin Islands starts with all of us working together. @ Report issues and concerns @ Use services responsibly @ Dispose of FOG and waste properly @ Protect our waterways @ Together, we make a difference TOGETHER FOR A CLEANER, HEALTHIER 3 5 VIRGIN ISLANDS : 6 6 Together, through communication and collaboration, we build a stronger community and a more reliable wastewater system for generations to come. Virgin Islands Waste Management Authority Preserving Paradise OUR COMMITMENT We are committed to financial FINANCIAL VIABILITY SUSTAINING TODAY. INVESTING IN TOMORROW. Sound financial management ensures we have the resources today to operate reliably stewardship, cost efficiency, and long-term planning to ensure affordable, reliable, and sustainable wastewater services for the Virgin and the strength tomorrow to grow, improve, and serve our community. Islands. RESPONSIBLE SUSTAINABLE INVESTING IN CUSTOMER VALUE FINANCIAL STRENGTH. FUNDING OUR FUTURE & AFFORDABILITY STRONGER SYSTEM. FINANCIAL MANAGEMENT S NS We manage our finances responsibly to We continuously seek ways to reduce We build and secure diverse funding Strategic investments today create a We are committed to fair rates, A financially strong VIWMA means ensure long-term stability and trust. costs while maintaining high-quality sources to support our mission and stronger, more reliable wastewater excellent service, and delivering a more reliable, resilient, and services, future projects. system for tomorrow. value to our community. sustainable wastewater system. @ Prudent budgeting and forecasting © Energy efficiency initiatives @ Grants and external funding @ infrastructure rehabilitation @ Affordable and equitable rates @ Prepared for challenges @ Strong internal controls © Preventive maintenance savings @ Capital improvement funding @ Technology and system upgrades @ Consistent, reliable service @ Resilient in disasters @ Transparent reporting © Resource optimization @ Rate planning and review @ Workforce development @ Customer-focused solutions @ Sustainable for the future @ Accountability and compliance 2 Reduced downtime and repairs @ Reserve funds for emergencies @ Resilience and climate readiness @ Listening and responding @ Stronger system performance @ Maximizing every dollar © Bulk purchasing and vendor management © Long-term financial planning @ Improved service for future generations © Building community trust @ Better outcomes for our community MONITOR & PLAN B™ CONTROL COSTS SEEK OPPORTUNITIES ENGAGE OUR TEAM MEASURE RESULTS -_ = * H OW WE We monitor performance et") ey We control costs We pursue grants, We empower our team We track results , STAY ST R 0 N G and plan ahead to make ‘ without compromising partnerships, and to make decisions that and reinvest savings ~ WSs informed financial s safety, compliance, innovative funding save costs and into system WS S a decisions. or service quality. opportunities. improve performance. improvements. OPERATE EFFICIENTLY = (oe MAINTAIN ASSETS SECURE FUNDING BUILD RESERVES SUSTAIN GROWTH FINANCIAL VIABILITY = OU R Fl NANCIAL Lower operating costs L > | ; Invest in maintenance Pursue and secure Strengthen reserves Plan for responsible RELIABLE SERVICES TODAY through smart r to extend asset life funding to support to prepare for rowth and future . FOCUS AREAS management and — and reduce future critical projects emergencies and pais of our A BETTER FUTURE TOMORROW efficiency. replacement costs. and programs. unexpected events. community. SOUND FINANCES. EVERY DOLLARCOUNTS. | INVESTING WISELY. SUSTAINABLE TODAY. 7, Virgin islands Waste STRONGER SYSTEM. EVERY DECISION MATTERS. | @G SERVING PROUDLY. 1) STRONG TOMORROW. wS VIWMA Management Authority Preserving Paradise ADMINISTRATIVE EFFECTIVENESS FUNDING STRATEGY yl, Most initiatives under the f ADMINISTRATIVE L$] EFFECTIVENESS PROGRAM Dg are expected to be funded through ae LOCAL FUNDING LOCAL FUNDING SOURCES = STRONGER OPERATIONS BETTER FUTURE —— Minimizing reliance on Local Government >—_—4#ar allotments and finding revenue generation —— —— ao et] ==, = opportunities will strengthen the Wastewater Sim: es Sa —— — Division’s operational capacity \ SS" —}——}— a aS eee Ee Ta} = > ——! eBe ——=— —— 7 —— ca A “ae He ip (= .° #2 oO atl SS ee ke fi WORKFORCE & ASSET MANAGEMENT FLEET & EQUIPMENT SAFETY & RISK OPERATIONAL Sees er a CAPACITY BUILDING & SYSTEM IMPROVEMENT MANAGEMENT MANAGEMENT EFFICIENCY ge \ \ /A AVA VAY, | A @ Investing locally in our people, systems, and processes Virgin Islands W Management Auth é 8 builds a stronger, more resilient Wastewater Division Our Strategy for Building Reliability into Tomorrow's Wastewater Infrastructure How do we build fora So — better tomorrow? << (7 [= —_—— — ++ Sees os re nk oe aol Waa Cc Through thoughtful planning, smart ae ‘> Se a aay aA SS ey, reread po LU) (il i (ta investment, and sustainable solutions, ~ oat = ‘SA en oe, A Sam —, = Fis! A\ we build the infrastructure our | tana a a ‘i—_ a! —_—— ———— EL = |] i tt Er ck communities need to thrive—today ey a ‘a and for generations to come. rer —— sas tT = ee el eo i asi a SS ——_ 46 — | y I — PE ——— = aaa — ——— a We is“ —S——= Ee a “ee > \ =o @ | ail o 2 - Site PLAN WITH PURPOSE BUILD SUSTAINABLY STRENGTHEN RESILIENCE EMPOWER COMMUNITIES BUILD SMARTER INVEST IN THE FUTURE We assess today’s needs We use responsible We build systems that We create infrastructure We use innovation We make smart and plan ahead for materials and protect withstand natural events that supports health, and technology to investments that deliver tomorrow's challenges. our environment. and future demands. opportunity, and growth. improve efficiency lasting value for future and performance. generations. STRONGER SYSTEMS. HEALTHIER COMMUNITIES. BETTER TOMORROW. WZ Is It Too Late for Wi Spee tewate er I ras tructure No—but the focus must evolve: | Reliability today must be paired with resilience, preparedness, and strategic modernization. - vail | Saute =a ts —_—me ( Infrastructure Reliability Ensure consistent and depen nfrastructure function to guarantee public safety, support economic Stability, and maintain operational continuity. For many utilities managing aging wastewater systems, the question is no longer only about preventing failures. 25 OC ai The goal today is to: Reduce Detect Respond Recover Build the frequency problems faster when systems operational of failures earlier through failures quickly with —_resilience while where possible monitoring and occur minimal public —_ planning for standardization impact prudent replacement Modern Wastewater Reliability Includes: eod Q) Gi) <y eS —— Standardized _— Predictive Emergency Spare Workforce Asset Resilient pump stations monitoringand response equipment development management system and controls SCADA readiness and and training and condition recovery integration redundancy assessment planning (— >) VIWMA Mission To provide waste collection, treatment, and disposal aca services to protect public health and preserve the environment of the U.S. Virgin Islands. 7 ATTRI BUTES OF Infrastructure Reliability Ensure consistent and dependable INFRASTRUCTURE RELIABILITY oes public safety, support economic stability, and maintain operational _ THE FOUNDATION OF A RESILIENT WASTEWATER SYSTEM continuity. 4. Quality Construction 1. Strategic Planning eesmneity gn E i aw ' Reliability starts by understanding = F Standardization is not about Even the best designs fail without sis Reliability-centered design Pea : oa : : current system conditions, future a : limiting innovation — it is about proper construction practices, demands, environmental risks, ERS future falhires'end creating reliable, repeatable quality materials, inspection, and population growth, and operational lowers lifecycle costs. systems that are easier to commissioning. Reliability depends challenges. operate and maintain. on building infrastructure correctly the first time. rs Data & Continuous Improvement 5. Operational 6. Eco-Friendly — Er Readiness Implementation Infrastructure reliability begins with mk planning, design and construction — not maintenance. Reliable Today. Resilient Tomorrow. Maintenance only preserves the reliability that was intentionally built into the system These seven attributes work together to build a stronger, from the start. Reliable infrastructure requires Implement sustainable solutions Performance data, condition smarter, and more sustainable trained personnel, clear procedures, that protect natural resources, monitoring, and operational wastewater system for spare parts, emergency response reduce emissions, and support analytics help utilities continuously current and future generations. plans, and performance monitoring. long-term environmental resilience. optimize system performance and improve decision-making. 2 > @ & uy / B SONG TES @ sue TE | ® SUSTAINABLE A RELIABLE FUTURE ~~ [WMA SOLUTIONS FO R 0 U R ae) M M U N ITY. Virgin islands Waste snare Authority STRATEGIC PLANNING (RSCAESTict Effective strategic planning builds the foundation for a reliable, resilient, and sustainable wastewater infrastructure system. Reliability starts by understanding current system conditions, future demands, environmental risks, population growth, and operational challenges. Understand Current Conditions Assess asset performance, system capacity, age, and risk to identify critical needs and prioritize investments. Anticipate Future Demands Plan for population growth, urban development, climate change impacts, and evolving regulatory requirements. g) Evaluate Environmental Risks Identify environmental sensitivities, flood risks, sea level rise, and other factors that impact infrastructure reliability. Define Goals & Priorities x x Establish clear, measurable objectives aligned with service reliability, compliance, sustainability, and financial stewardship. bj Develop Acti Oy p Actionable Plans Create data-driven plans with realistic timelines, budgets, and responsibilities to guide decision- making and resource allocation. a Monitor, Adapt & Improve 7 Continuously review performance adapt ss : ; rategies, and align plans to ensure long-term resilience and system reliability, a GOOD PLANNING PREVENTS POOR PERFORMANCE. Strategic planning ensures the right investments are made today to deliver reliable service, protect public health, and build a stronger | _ infrastructure for generations to come. PROPER DESIGN Proper design is the foundation of a reliable, efficient, and resilient wastewater system. It ensures that infrastructure performs as intended—today and for generations to come. “LENGTH —— ee, io cage PE =———— °F: ' + lat = ye | HEIGHT | My Wilt newer a! GOOD DESIGN BUILDS RELIABILITY. POOR DESIGN BUILDS PROBLEMS. Investing in proper design reduces failures, lowers lifecycle costs, improves safety, and protects public health and the environment. PROPER DESIGN Well-designed systems are easier to operate, maintain, and adapt to future needs. Understand System Needs Analyze current conditions, flows, site constraints, and community needs to develop the right design solution. Ensure Reliability & Resilience Design for redundancy, failure protection, and the ability to withstand environmental and operational challenges. Optimize Operations Design systems that are efficient, easy to operate, and simple to maintain with safe access and good ergonomics. Lower Lifecycle Costs Consider long-term costs in design decisions to minimize maintenance, repairs, and energy consumption. Protect Public Health Design to meet or exceed and minimize environment overflows, and Odors. & Environment regulatory Standards al impacts, Plan for the Future Include flexibility for advancements, and requirements, future growth, technology changing regulatory STANDARDIZATION ‘wos Eat Common Standard Ss. Stronge r Systems. Virgin Islands Waste Management Authority Preserving Paradise . . . : a, - Using common designs, equipment, and Standardization creates consistency, simplifies operations, processes across all facilities ensures reduces costs, and improves reliability across all a3 efficiency, reliability, and cost savings. wastewater systems. : Consistency & Reliability Standardized designs and equipment STANDARDIZED PUMP STATIONS deliver consistent performance and COMMON DESIGN. COMMON EQUIPMENT. COMMON SUCCESS. reduce the risk of failures. ae Simplified Operations Operators and maintenance staff are familiar with the same systems, making work easier and training more effective. —e Lower Costs Bulk purchasing, reduced spare parts variety, and simplified maintenance lead to lower lifecycle costs. CONSISTENT STANDARD EASY BETTER GREATER I : DESIGN EQUIPMENT MAINTENANCE PERFORMANCE RELIABILITY = Faster Repairs STANDARDIZED EQUIPMENT LIST Common equipment and procedures SOUP eNT We aie tans le a 5 = reduce downtime and speed up SUBMERSIBLE PUMP 100 HP 2 ite a a fs 1 maintenance and repairs. BAR SCREEN DMB-2 1 | t sh I , } + i | ——_—____ ——— GENERATOR 150 kW 1 | | i oil om eo a CONTROL PANEL DERAGGERPRO | 1 + a i ' t St i ih “hs Data & Decision Making ODORCONTROLUNIT —OC-100 1 +» ¢ ese he andardization improves data collection BYPASS PUMP 4°DISCHARGE 1 +—.— |p, . and performance tracking for smarter decisions and continuous improvement ONE STANDARD. MANY BENEFITS. sre Stronger System Performance “4 fe, / J standardi : 2, 2D 4 zed a STRONGER SYSTEM. ah ESCM A A Sevagptaees Peron builds a more Standardization improves training, inventory =. AL wastewat aNd Tuture-ready 3 a i be, er system, management, maintenance efficiency, Haz and long-term system performance. Management Authority STANDARDIZING TODAY “PM COMMON SOLUTIONS. | {e} STRONGER SYSTEMS. Virgin Islands Waste FOR A MORE RELIABLE TOMORROW. BETTER RESULTS. STRONGER COMMUNITY. Preserving Paradise QUALITY CONSTRUCTION QUALITY CONST RUCTION Building Reliability. Delivering Value. Quality construction is more than just building— it's about doing it right, with the right materials, methods, and oversight. Even the best designs fail without quality construction. Building it right the first time ensures reliability, safety, and long-term performance. Use Quality Materials Select durable, corrosion-resistant materials that meet or exceed industry standards. Follow Best Construction Practices Ensure all work is performed by qualified personnel using proven construction techniques. — - — wane 8 ge oe 3 ye ~ Se 7 ——— = Inspection & Quality Control A = : ’ f A . P Implement rigorous inspection and testing at every stage to ensure compliance with design and specifications. Proper Installation & Commissioning Correct installation and thorough commissioning ensure systems operate Safely and efficiently from day one. Build for Long-Term Reliability Quality Construction reduces failures extends asset life, and Protects our , investment in infrastructure. BUILT RIGHT. BUILT TO LAST. Quality construction minimizes future repairs, reduces lifecycle costs, and ensures our infrastructure performs as intended— for generations to come. OPERATIONAL READINESS PREPARED TODAY. RELIABLE TOMORROW. Reliable infrastructure depends on prepared teams, Trained Personnel Invest in training and cross-training to ich aioe a a aa elie staff have the skills and knowledge to operate, quickly and effectively. ~ > . » maintain, and respond effectively. ensure Clear Procedures Standard operating procedures ensure consistency, safety, and efficiency in daily operations and emergencies. Spare Parts & Equipment Maintain critical spare parts and equipment to minimize downtime and ensure quick recovery when unexpected issues occur. Emergency Response Plans Well-developed emergency plans prepare our team to respond quickly and effectively to any situation. Performance Monitoring Continuous monitoring of system performance helps identify issues early and ensures we meet operational goals. Safety First A strong safety culture protects our people Our Community, and our infrastructure, Operational Readiness § =« Reliable infrastructure requires trained FIRST Alp personnel, clear procedures, spare parts, —=, emergency response plans, and performance = re f 4 monitoring. . ECO-FRIENDLY IMPLEMENTATION: WHY IT MATTERS Utilities play a vital role in protecting natural resources. Reducing Our ae ee @ Ca f b O n Fo ot ©) rl nt ————— SUSTAINABLE IMPLEMENTATION PRACTICES @ Improve Energy @ Prevent and Predict © Conserve Water Sustainable implementation practices help protect the environment, lower operating costs, Efficiency Extend asset life and Inspect for leaks, and build a more resilient future. VA . ini cai reduce emissions by optimize processes, << performance, use using condition-based and reuse water ¢ energy-efficient monitoring and whenever possible to , technologies, and proactive implementation. minimize consumption. reduce energy waste. © Reduce, Reuse, @ Use Environmentally 2. © Proper Waste Recycle Safe Products D Management Minimize waste Choose biodegradable, Dispose of hazardous generation, reuse non-toxic, and low-impact waste responsibly materials, and recycle chemicals and materials. and in compliance whenever possible. with regulations. @ Optimize Fleet © Protect Natural © Monitor, Measure Operations Resources & Improve Reduce fuel use and Prevent pollution, Track performance, emissions through protect ecosystems, set goals, and drive efficient routing, and support biodiversity continuous improvement proper implementation, in all operations. in sustainability. and right-sizing fleets. Building a Greener Tomorrow Every implementation decision 10) Use Renewable Energy impacts our environment. ; ind. bi doth bl Sinall Ghehiges toxtay Greate ntegrate solar, wind, biogas, and other renewable energy sources i , ‘ Coe” M a sintamnabia tan ira: to power operations and reduce greenhouse gas emissions. SUSTAINABLE IMPLEMENTATION. STRONGER COMMUNITIES. DATA & CONTINUOUS IMPROVEMENT TURNING DATA INTO RELIABLE RESULTS. Using data and continuous improvement to optimize performance, extend asset life, reduce costs, and deliver a = more reliable wastewater services. .’ Measure What Matters Collect and monitor key performance indicators to understand system health, operations, and trends. Data-driven insights and continuous improvement create a smarter, more reliable, and more resilient wastewater system. Detect Issues Early Use real-time data and analytics to identify problems before they lead to failures or overflows. PUMP STAN ——— , i isi ‘'B JON PERFORMANCE Saatiie Make Data-Driven Decisions Sat ENERGY CONSUMPTION cud = t Use accurate information to prioritize work, 0 a Meal allocate resources, and select cost-effective Sudons 3 Mets \ St te ‘ solutions. MANTERANCE ConPLaNcE Improve Processes Continuously Evaluate results, refine strategies, and implement best Practices to maximize performance. ©) Culibrations Preventive Maintenance © bupections * Work Orders imi Optimize Performance & Costs Improve efficiency, reduce energy use minimize downtime, and GOOD DATA DRIVES BETTER DECISIONS. oF ae extend the life BETTER DECISIONS DRIVE RELIABILITY. : S$ Build a Culture of Leveraging accurate data, advanced analytics, and Empower teams, s| data to drive acco Improvement hare knowledge, and use untability and continuous feedback helps us identify issues early, across th © Organization, innovation measure performance, and make smarter decisions that improve system reliability and efficiency. INFRASTRUCTURE RELIABILITY % \\e ela. COLLECTION SYSTEM IMPROVEMENTS Rehabilitation and replacement of aging sewer lines, manholes, and force mains. SV AMAAVEN FUNDING STRATEGY Major infrastructure improvem yea RO GI re 4: are slaty a be he through FEDERAL GRANTS. Federal grant funding enables VIWMA to invest in large-scale, capital-intensive brelects that modernize critical wastewater infrastructure, increase system resiliency, and protect public health and the environment. m & © al PUMP STATION WASTEWATER TREATMENT _ RESILIENCY & DISASTER CAPACITY & GROWTH UPGRADES ENHANCEMENTS MITIGATION INVESTMENTS New and upgraded pump Upgrades and expansion of Infrastructure improvements Projects that support population stations for improved treatment facilities to meet that strengthen systems growth, economic development, performance and reliability. current and future demands. against natural disasters. and long-term sustainability. Virgin Virgin Islands Waste Management Authority Waste Management Authority oy infrastructure investments Preser wing P Daradite ra) Partnering with federal agencies to deliver the critical EPA ents United States our community depends on. Environmental Protection Agency The Expected Outcomes of Our Wastewater Optimization Program — VI\VMA PRESENTATION — Strategic Outcomes of a Reliability-Focused Wastewater System A reliability-focused wastewater system delivers measurable operational, environmental, and financial benefits by ensuring infrastructure performs consistently, efficiently, and resiliently throughout its lifecycle. . ~ail Reduced Emergency Failures Proactive planning, preventive maintenance, and resilient infrastructure design minimize unexpected breakdowns, sanitary sewer overflows, and service disruptions. By identifying potential failures before they occur, utilities can reduce emergency response events and improve operational continuity. Lower Lifecycle Costs Reliability-based asset management reduces reactive repairs, extends equipment life, improves capital planning, and lowers the total cost of ownership. Strategic maintenance and infrastructure investments help maximize long-term financial sustainability. Increased Environmental Compliance Reliable collection and treatment systems improve permit compliance, reduce environmental risks, and support regulatory performance standards. Consistent system performance protects receiving waters, public health, and environmental qualiity. Improved Public Trust Consistent service delivery, faster emergency response, and visible infrastructure improvements strengthen public confidence and stakeholder support. Communities are more confident in systems that demonstrate accountability, resilience, and operational reliability. Greater Resilience During Disasters Redundant systems, emergency power capabilities, hardened infrastructure, and operational preparednass enhance system performance during hurricanes, flooding, and other emergencies. Resilient infrastructure helps maintain critical wastewater operations during adverse events. Sustainable Long-Term Operations Strategic planning and reliability-centered operations create a foundation for sustainable growth, workforce efficiency, infrastructure preservation, and long-term operational stability. Reliability-focused systems support future expansion while protecting existing assets. Reliability is not simply maintaining infrastructure — it is strategically designing, operating, and sustaining systems to consistently protect public health, the environment, and community resilience. Vowma Wastewater Infrastructure on the islands St Thomas, St Croix & St John Overview of the new Wastewater network bi Businesses au Wastewater from businesses Households is collected and added to the public network. Wastewater from . Two: homes is collected Engineered fa - Three: and flows into the Fo> ~ ae A —_ he overflow public wastewater ee SL points. 4 | network, such a as manholes, , rs ZS fs © Stormwater Smart manhole covers Equipped with sensors to monitor level, flow, gases is collected into a public stormwater network. This is managed by and tamper alerts in real time. Vi PWD Data is transmitted to the SCADA system for proactive maintenance and alerts. 240 Miles Government facilities of wastewater pipes Wastewater from schools, Wastewater drains into private wastewater pipes hospitals, police stations, administrative buildings and and connect to the public wastewater network which carry household wastewater to other government facilities treatment plants. is collected and flaws into Smart wastewater * the public wastewater network treatment plants 4,227 manholes These are holes in the ground, covered Wastewater overflows occur when wastewater spills out from gully traps, manholes, engineered overflow points or pump stations. There are three types: One: Pump stations, by a lid, that provide entry to the wastewater network @ Schools @ Administrative Buildings Our treatment plants use @ Hospitals @ Fire Stations smart technology to optimize "peratio itor wati @ Police Stations @ Other Public Facilities 8 wastewater Put <Siaadal strc Abdage quality, and improve energy treatment plants efficiency in real time At the treatment plants, wastewater is Process data is integrated came to people with SCADA for better t and can be released tc decision making 800, rivers or land. The plant's wastewater network is managed by us a RT Bf Papi rnnercce se areca 7 INTEGRATED SCADA SYSTEM CO J ee Remote Monitoring Alarms & Alerts Data Trends & Analytics Real-time monitoring of Instant notifications for Track system performance, Generate compliance Role-based access for pump stations, flows, overflows, equipment identify issues, and reports and review system operators and overflows, and treatment failures, and abnormal optimize operations. performance history. management, on-site or plants. conditions. remote Protecting public health Serving our community Managing responsibly and our environment every day for today and tomorrow Building a cleaner, stronger future Smart pump stations Our pump stations are equipped with smart sensors and control 31 systerns that monitor performance, pnimp flow, and equipment health stations. 24/7. Datais integrated with SCADA to optimize operations and prevent overflows. Over 6-7 million Gallons Treated Daily @ Pr WASTEWATER INFRASTRUCTURE THAT IS MODERN, RELIABLE AND EASY TO OPERATE Building wastewater infrastructure that is modern, reliable, resilient, and easy to operate — designed to protect public health, support sustainability, and simplify long-term operations and maintenance. 2 2 wW MODERN RELIABLE EASY TO OPERATE SUSTAINABLE Advanced technology Redundant design Intuitive systems Protecting our and smart systems and proven and simplified environment and meet today’s demands, but be reliable, efficient, performance operations communities resilient, and easy for operators to manage and maintain for generatione to come. Modern wastewater infrastructure should not only Creating smarter wastewater infrastructure through reliability-centered design, operational simplicity, resilient systems, and sustainable long-term performance. Reliable wastewater infrastructure begins with systems intentionally designed to be efficient, maintainable, operator-friendly, and prepared for the future. Designed for performance. Built for reliability. Optimized for operators. Ready for tomorrow.