Act No. 7003 — An Act amending 3 V.I.C., chapter 5 to require the establishment of customer service standards for governmental agencies ---0---
: 4 4 i ' a ; i | | | “ruse RUS SERN PORTER A ASA ZERET IBC SRN SB EME EON TET NS WORE SRM BE SER SISTA CON RRND IEEE ESS OIE PRIN INA ACT NO, @OU3 BILL NO. 27-0070 TWENTY-SEVENTH LEGISLATURE OF THE VIRGIN ISLANDS Regular Session 2007 An Act amending 3 V.I.C., chapter 5 to require the establishment of customer service standards for governmental agencies ---0--- WHEREAS, among customers of the government there have been numerous complaints centered on the negative perceptions that the government is too slow; it takes an inordinate amount of time to get anything done with the government; government employees are not helpful; and government is confusing, because it is difficult to deduce whom to contact for service; and WHEREAS, a need exists for public-sector customers to be treated with courtesy and respect; to have simplified access to services that are efficient; to have communications that are clear and easily understood; and WHEREAS, the “front-line” employees of the Government of the Virgin Islands are generally the first and sometimes the only contact the public has with governm …
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