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Paintbrush Picture PBrush PBrush 0 0 68 57 PEGASUS Email Charles V. Balch, Spring 95, Version 1.0 Pegasus is an Email (Electronic Mail) software brand name. We often refer to it as Pmail. Electronic mail is used to quickly send memo like messages and files between computers that are attached to networks. At UVI Email is free and, through Internet, we have connections to computers all over the world! Your Email Address Your address is unique to you and automatically recorded for a number of purposes. Do not let others use it! At UVI, student addresses are generally in the form FLLLLL@SERVER.UVI.EDU where F is the first letter of your first name and LLLLL is the first five letters (punctuation is a letter) of your last name. Your server will vary but could be JAZZ, CALYPSO, SOUL etc. Faculty usually use the first six letters of their last name and can omit the server name. I.E. FLLLLLL@UVI.EDU Starting Pmail Login to the computer using your assigned user account. Select Windows Applications from the menu. Double Click on the Pmail Icon. Finding other user addresses The best way to find an address is to find it in the “From” section of a message. Otherwise you can ask a person for their address. At UVI you can look up an addresses in several ways: press F3 to see various user lists or F4 to see who is currently logged on to your server (this last one is good for practice). If you want to look someone up, it is best to check with the institution that they work for. Methods vary. There are a number of phone books on the Internet but none are universal. You can find these address books in the UVI STX Internet home page. Receiving a message Current messages are usually automatically displayed but you may wish to press the list message button. Double click on the message that you want to read. Sending a message Create a message by clicking on the compose message icon at the top of the screen. While in the “To:” area, type your desired address(es). and names(s) by highlighting and pressing return. Type in the a short, descriptive subject heading of about four words. The heading is like the title of a paper or book. It should explain the intent of your message. Type your message or copy and paste from a word processor. You may send files be using the attach button. Most other selections are self-explanatory. When you are done, press the send button. Responding to a message While reading a message, you can respond by pressing the reply button . You will be presented with a boxed list of questions. Usually you will want “Include Message” and “Comment Out Original” checked. The “Address Reply to” area requires individual choices. After reviewing/answering all questions, press “OK” to continue. Check the “To:” area to make sure that the proper people are selected. You may add or delete names. Check the “Subject:” area to insure that your reply will have the appropriate subject heading. Remove unnecessary parts of the original message by highlighting areas and pressing the backspace or delete keys. Type your response. You may send files be using the attach button. When you are done, press the send button. E-Mail Etiquette Charles Balch, Spring 95, Version 1.0 Electronic mail is a quick and easy way of communicating; however, because it is so quick and easy, it can lead to miscommunication. Few people compose their writing as carefully for e-mail as they do in more formal communication, and sometimes, for the sake of brevity, subtleties of tone are lost. However, since the visual cues of dress, body language, and so on are absent, e-mail is also an extremely democratic means of communication. Messages are more likely to be judged by their content than by who wrote them. Please keep the following suggestions in mind: Read carefully what you send, to make sure that your message will not be misunderstood. If you are using humor or sarcasm, make sure it is clearly labeled as such. Often used symbols are: By The Way Grinning Ducking and Running IMHO In My Humble Opinion PMJI Pardon My Jumping In Read the F* Manual TPTB The Powers That Be YMMV Your Mileage May Vary Smiley Smile and Wink Frown Don’t flame! If a message has upset or angered you, resist the temptation to fire off an immediate response. Wait a day or two and reconsider in the light of a new day and a rereading of the original message. Consider what the other person’s response will be As a member of a group, you will get messages that are pertinent to most of that group but not you. Do not flame over parts of messages that are not pertinent to you. Angry responses beget other angry responses and waste all our time. Stick to the issues that concern you. Be informed by other issues and go on. Don’t correct people who have sent a message incorrectly to a group. Particularly for large groups, plenty of other people will do this. Be Careful with your responses! If the original message defines a problem, your response should either further define that problem or add to the solution. Otherwise, don’t respond. Decide who really needs to get the message. Change the address when appropriate. When you respond to a message, first check to see if it came from a discussion group or an individual. Stop and think, should the whole group see your reply? I often receive personal messages that were accidentally sent to me. Make the content of your reply clear! Remove unimportant parts of earlier messages. Format your messages properly. Keep your lines short (you should not have more than about 65 characters/line). Provide proper context. You can’t expect a person to remember the message they sent you. Repeat only enough of the original message to remind the person about the issues. Cryptic one line or one word messages without any part of the original message are hard to understand. Indicate who wrote what. If you are responding to a message with multiple authors (even two), make sure you unambiguously refer to the original message's contents. Change the SUBJECT when appropriate. If your reply changes the subject, change the subject header. Subject Headers should be action oriented. Use “we should do X” not “X” or “Info on X” Lead the message with the most important information. Break up a message that has become multiple threads (subjects) into separate messages. Keep messages to only one subject. Second subjects may be missed. Let people know who wrote what! Sign your off-campus messages. At the very least, include your name, institution, and e-mail address. Better yet, include your mailing address and phone number. This information is often included in a signature. 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Balch C:\!DOCS\CLASSDOC\WINPMAIL.DOC Charles V. Balch C:\!DOCS\CLASSDOC\WINPMAIL.DOC Charles V. Balch C:\!DOCS\CLASSDOC\WINPMAIL.DOC Charles V. Balch C:\!DOCS\CLASSDOC\WINPMAIL.DOC Charles V. Balch C:\!DOCS\CLASSDOC\WINPMAIL.DOCÿ@PostScript Printer LPT3: pscript Apple LaserWriter Plus Apple LaserWriter Plus Symbol Courier New Times Palatino Courier WinPmail Instructions #Pmail, Email, Instuctions, Handouts%A one page handout on using Pmail Charles V. Balch Charles V. Balch