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The 36th Legislature of the U.S. Virgin Islands Committee on Budget, Appropriation and Finance Bureau of Information Technology Fiscal Year 2027 Budget Request Presented by: Rupert O. Ross Director/Chief Information Officer Bureau of Information Technology Office of the Governor 1 | P a g e INTRODUCTION 1 Good day Chairperson Novelle Francis, Jr., members of the Committee on Budget, Appropriations 2 and Finance, and other Senators. For the record, my name is Rupert Ross, Director of the Bureau of 3 Information Technology and Chief Information Officer for the Government of the Virgin Islands. 4 Thank you for the opportunity to present the Bureau’s Fiscal Year 2027 budget request. Joining me 5 today is our leadership team, which continues to support the delivery of essential technology 6 services across the Government. 7 The Bureau of Information Technology is the central information technology authority for the 8 Government of the Virgin Islands, responsible for securing, modernizing, and aligning the Territory’s 9 IT infrastructure. Since our establishment under Title 3, Subsection 10 of the Virgin Islands Code, BIT 10 has served as the operational backbone of government, ensuring that systems are available, secure, 11 and capable of supporting public services. In Fiscal Year 2027, our focus is not solely on 12 transformation. It is on execution, stabilization, and reducing risk across an increasingly complex and 13 interdependent technology environment. 14 CURRENT STATE AND STRATEGIC ALIGNMENT 15 Over the past fiscal year, BIT has continued to evolve into a shared services organization supporting 16 nearly every agency across the Government. We have made measurable progress in moving from a 17 decentralized technology model toward a more unified enterprise approach. As a result, thirty 18 agency technology environments are now connected to centralized IT services managed by BIT, with 19 ten fully integrated into enterprise infrastructure and operations and twenty participating in selected 20 shared services. 21 This progress represents a meaningful shift in how technology services are delivered across 22 government. It also marks a turning point in our operational reality. We are no longer simply 23 building capacity. We are now responsible for operating, maintaining, and scaling what has already 24 been implemented. 25 That shift is directly aligned with BIT’s strategic direction. Our work is grounded in the pillars of 26 Agency Support, IT Excellence, and Innovation. In practice, that means strengthening enterprise 27 cybersecurity and resilience, improving the consistency and responsiveness of agency service 28 delivery, modernizing the infrastructure that supports government operations, and positioning the 29 Territory to make disciplined use of emerging technologies and better data. These are not isolated 30 projects. They are connected efforts to build a more secure, efficient, and accountable government 31 technology environment. 32 At the same time, the operating environment has become significantly more complex. Demand for 33 services continues to rise as more agencies rely on centralized platforms. Expectations for uptime, 34 responsiveness, and transparency have increased. We continue to operate within an environment 35 2 | P a g e that includes aging infrastructure, incomplete agency integration, and workforce constraints in 36 critical technical areas. The central issue before us in Fiscal Year 2027 is not whether BIT has 37 direction. It does. The issue is whether we have the resources necessary to sustain and scale the 38 systems and services that are now foundational to government operations. 39 FY 2027 BUDGET REQUEST 40 To sustain operations, reduce risk, and continue advancing government services, BIT respectfully 41 requests $14,329,386 for Fiscal Year 2027. This request supports thirty-two personnel positions, 42 including targeted additions to strengthen cybersecurity and operational capacity. It also reflects 43 ongoing investment in enterprise software licensing, infrastructure modernization, vendor support, 44 and workforce development. These are not discretionary costs. They are the foundational elements 45 required to operate a centralized government IT environment. 46 The increase from Fiscal Year 2026 reflects the reality of rising operating costs. Software licensing 47 remains the largest and fastest-growing expense, driven by enterprise agreements and the expansion 48 of services across agencies. Infrastructure replacement and modernization remain necessary to 49 address aging systems and improve reliability. Cybersecurity investments continue to expand in 50 response to increasing threats, while data center and telecommunications costs reflect the need to 51 sustain essential services across the Territory. 52 In prior years, the focus was on building capability. In Fiscal Year 2027, the focus is on ensuring that 53 those capabilities are sustained, secured, and fully utilized. This budget is structured around that 54 operational reality. It supports the maintenance of enterprise services already in use, the continuation 55 of critical modernization work, and the disciplined execution of projects that are already underway. 56 RECENT ACCOMPLISHMENTS AND MOMENTUM 57 BIT’s accomplishments over the past year reflect continued execution under real operational 58 constraints. We have maintained and expanded enterprise service delivery through platforms such as 59 ServiceNow. This is important not simply because of scale, but because it reflects a shift toward more 60 standardized workflows, improved visibility, and more consistent agency support. As the platform 61 has matured, so too has the expectation that BIT will continue improving service management and 62 expanding enterprise capability in a disciplined and cost-aware manner. 63 Cybersecurity operations have remained stable, with the Government Network Operations and 64 Security Center continuing to serve as the central hub for monitoring and response. We have 65 expanded visibility across systems, onboarded additional agencies into centralized monitoring, and 66 maintained core protections for identity, network, and communication systems. While staffing 67 constraints impacted our pace in certain areas, operations have remained consistent and reliable. 68 This continued stability matters because the Territory now depends on centralized cybersecurity 69 operations to protect services that agencies and residents rely upon every day. 70 3 | P a g e In public safety, we advanced the Land Mobile Radio project through critical procurement 71 milestones, completing the RFQ process, selecting qualified firms, and issuing the RFP. The project is 72 now transitioning into the design and implementation phase. This is one of the most consequential 73 technology efforts underway in government because it directly supports public safety 74 communications, emergency coordination, and operational resilience across the Territory. 75 We also continued agency consolidation efforts, onboarding additional agencies and advancing 76 governance using enterprise tools. That work is improving standardization and efficiency, but it has 77 also increased demand on BIT to support agencies across varying levels of technical maturity. Even 78 so, the direction is clear. BIT has built real momentum, and the progress of the last year shows that 79 enterprise modernization in the Virgin Islands is no longer theoretical. It is operational and 80 increasingly visible across government. 81 AGENCY FEEDBACK, ACCOUNTABILITY, AND PUBLIC IMPACT 82 Agency feedback continues to reflect growing trust in BIT’s ability to deliver. The Fiscal Year 2026 83 satisfaction survey shows improvements in responsiveness, transparency, and cybersecurity 84 awareness, with an overall satisfaction score rising to 3.9 out of 5. That improvement is meaningful 85 because it indicates agencies are experiencing better service and more confidence in BIT’s 86 operational role. It also confirms that enterprise technology investments are producing practical 87 outcomes in the day-to-day work of government. 88 At the same time, improved performance has raised expectations. Agencies are increasingly looking 89 for more proactive engagement, better access to data and reporting, and faster delivery of complex 90 services. This is a sign that BIT is no longer viewed only as a support function. It is increasingly 91 viewed as a strategic partner. That shift carries responsibility. It requires stronger performance 92 tracking, continued governance improvement, and the ability to show the Legislature and the public 93 that technology investments are being translated into measurable operational value. 94 The public impact of this work is direct. When agency systems are more secure, more reliable, and 95 better integrated, government services become more responsive. When public safety 96 communications are strengthened, emergency response improves. When shared services reduce 97 duplication and improve coordination, government becomes more efficient and more transparent. 98 BIT’s work may be technical in nature, but its outcomes are fundamentally about service delivery, 99 continuity, accountability, and trust. 100 OPERATIONAL CHALLENGES AND THE RISKS OF STAGNATION 101 The primary risk facing the Government in Fiscal Year 2027 is not the absence of new initiatives. It is 102 the inability to sustain and scale the systems already in place. Without continued investment, 103 centralized systems will experience increased strain as demand grows. Cybersecurity coverage gaps 104 may persist, increasing exposure to potential threats. Public safety initiatives such as the Land Mobile 105 4 | P a g e Radio project could face delays, and agency service delivery may slow as resource constraints limit 106 our ability to respond effectively. 107 These risks are compounded by several operational realities. BIT continues to manage aging 108 infrastructure, incomplete agency integration, and workforce constraints in specialized technical 109 areas. Procurement timelines, software cost growth, and the complexity of coordinating enterprise 110 services across agencies all affect pace and execution. As government becomes more dependent on 111 centralized technology platforms, the margin for operational disruption becomes smaller. Sustaining 112 reliability therefore requires deliberate investment, disciplined governance, and a workforce capable 113 of supporting the environment we have built. 114 This is why the Fiscal Year 2027 request is budget-aware by design. It is intended to preserve 115 momentum, reduce operational risk, and support the systems already underpinning government 116 operations. The choice before us is not whether to modernize. That work is already underway. The 117 question is whether the Government will maintain the capacity necessary to secure, operate, and 118 expand what has already been delivered. 119 LOOKING FORWARD 120 In Fiscal Year 2027, BIT’s strategy is centered on strengthening execution and reducing long-term 121 risk. We will continue advancing the Land Mobile Radio project into implementation, expanding 122 cybersecurity capabilities and staffing, and completing the consolidation of remaining agencies into 123 centralized systems. These are the next major milestones BIT is positioned to achieve, and they build 124 directly on the progress already made. 125 We will also support a transition toward a more data-first operating model, enabling better decision- 126 making and improved service delivery across government. At the same time, we will continue 127 modernizing infrastructure, enhancing governance frameworks, and improving performance tracking 128 to ensure accountability and value from every technology investment. ServiceNow maturity, 129 continued cybersecurity expansion, and stronger enterprise management processes will all remain 130 part of that next phase. 131 These efforts are not new directions. They are the next phase of maturity in work that has already 132 begun. BIT now has the opportunity to translate foundational progress into sustained enterprise 133 performance. With continued support, the Bureau is positioned not only to maintain service delivery, 134 but to further improve resilience, responsiveness, and accountability across government. 135 136 5 | P a g e EXHIBIT 1 137 BUDGET RECOMMENDATION 138 2025 2026 2027 Personnel Services $1,950,480 $2,246,393 $2,242,462 Fringe Benefits $827,907 $955,345 $1,058,963 General Fund Supplies 122,000 104,000 139,500 General Fund Miscellaneous Supplies • M2012 Microsoft Agreement & Support 3,202,915 3,637,915 4,516,332 Supplies $3,324,915 $3,741,915 $4,655,832 General Fund Other Services 1,277,660 1,061,989 1,584,272 General Fund Miscellaneous Other Services • M1162 Maintenance of IT Infrastructure 3,206,206 3,111,292 2,803,525 • M3103 License Fees GWAN 952,452 962,452 1,594,669 Other Services $5,446,318 $5,135,733 $5,972,129 Capital Outlay $0 $0 $150,000 Utilities $250,000 $250,000 $250,000 Grand Total $11,799,620 $12,329,386 $14,329,386 139 6 | P a g e GENERAL FUND BUDGET REQUEST 140 Our General Fund budget request supports crucial initiatives for sustaining our department’s 141 operations. 142 Personnel Services and Fringe Benefits 143 BIT requests $2,242,462.00 in Personnel Services and $1,058,963.00 in Fringe Benefits to fund thirty- 144 one (31) positions vital to the success of our IT initiatives. This includes fourteen (14) classified 145 positions, such as Network Analysts, Help Desk Specialists, Radio Frequency Technicians, and a Web 146 Technician. The remaining seventeen (17) positions are exempt, encompassing critical roles like 147 Information Security Officer (ISO), Network Systems Administrator, Network Security Administrator, 148 and Service Desk Manager. Of the thirty-one (31) positions being funded, there are 149 currently seven (7) vacancies. 150 151 EXHIBIT 2 152 PERSONNEL SERVICES AND FRINGE BENEFITS 153 Classified Employee Salaries $759,311 Unclassified Employee Salaries 1,360,850 Overtime Salaries 20,300 Fees & Compensation NOC 102,000 PERSONNEL SERVICES $2,242,462.00 Employer Contribution Retirement $426,616 F.I.C.A. 139,033 Medicare 32,516 Health Insurance Premium 458,683 Workers Compensation Premiums 2,115 FRINGE BENEFITS $1,058,963.00 TOTAL PERSONNEL SERVICES & FRINGE BENEFITS $3,301,425.00 Supplies 154 BIT requests $139,500 in Supplies to support our department’s day-to-day operations and ensure the 155 reliability and efficiency of our IT infrastructure and services. This budget includes funds for 156 the procurement of hardware and equipment essential for our IT operations. It also covers the 157 7 | P a g e purchase of consumables and accessories necessary for maintaining and operating our IT 158 infrastructure, facilities, and vehicles. 159 EXHIBIT 3 160 SUPPLIES 161 Office Supplies $14,000 Operating Supplies 12,000 Vehicle Supplies 29,500 Repair and Maintenance Supplies 20,000 Small Tools and Minor Equipment 50,000 Food and Catering 5,000 Clothing and Cloth Material 9,000 SUPPLIES $139,500 Other Services 162 The Other Services budget allocation is a crucial component of our overall financial plan. BIT 163 requests $1,584,272 in Other Services to support a wide variety of essential services and activities 164 critical for the efficient operation of our department. This budget category encompasses services 165 aimed at maintaining our facilities, supporting our workforce, and ensuring the reliability and 166 effectiveness of our operations. 167 EXHIBIT 4 168 OTHER SERVICES 169 Repairs and Maintenance $119,981 Automotive Repair and Maintenance 10,000 Rental of Land/Buildings 674,323 Credit Card Expenses 20,000 Security Services 6,116 Training 30,000 Communication 400,000 Advertising and Promotion 3,000 Transportation – Not Travel 18,000 Travel 60,000 Purchase Bulk Airline Tickets 12,000 Other Services NOC 230,852 OTHER SERVICES $1,584,272.00 170 8 | P a g e Capital Outlay 171 BIT requests $150,000 in Capital Outlay to cover the replacement of two (2) trucks, one (1) in St. Croix 172 and one (1) in St. Thomas. This budget allocation is essential for our employees to have the 173 resources necessary to ensure their safety while completing their duties within our IT infrastructure, 174 facilities, and tower site locations. 175 EXHIBIT 5 176 CAPITAL OUTLAY 177 Machine & Equipment $150,000 CAPITAL OUTLAY $150,000 178 Utilities 179 BIT requests $250,000 in Utilities to cover a fundamental aspect of our operational expenses. This 180 budget allocation is essential for powering our IT infrastructure, facilities, and equipment at our 181 offices and tower site locations. 182 EXHIBIT 6 183 UTILITIES 184 Electricity $250,000 UTILITIES $250,000 185 MISCELLANEOUS GENERAL FUND BUDGET REQUEST 186 In addition to our core General Fund Request, BIT requests $8,904,189 under the Miscellaneous 187 General Fund. The allocation is crucial for supporting ancillary operations and addressing 188 unforeseen needs. These requests cover a range of essential expenditures aimed at enhancing 189 operational efficiency, promoting innovation, and tackling emergent challenges. Each component is 190 integral to the holistic functioning of our department. 191 M2012 BIT Microsoft Agreement & Support 192 BIT requests $4,516,332 to renew our Microsoft support contract and enterprise licensing 193 agreement. 194 9 | P a g e 195 EXHIBIT 7 196 SUPPLIES 197 Data Processing Software $4,516,332 SUPPLIES $4,516,332 M1162 BIT Maintenance IT Infrastructure 198 BIT requests $2,803,525 to support critical areas and initiatives essential for the seamless functioning 199 and advancement of our department. This includes ongoing maintenance and support services for 200 our on-premises infrastructure cloud solution. Additionally, funds are allocated for IT managed 201 services, which enhance operational efficiency and promptly resolve technical challenges. 202 Further, this funding supports the ongoing maintenance of key projects like the VIPD camera 203 surveillance project and the public safety CAD/RMS project, ensuring their continued functionality 204 and effectiveness. It also covers the renewal of essential services to maintain our communication 205 infrastructure and ensure seamless connectivity. 206 Our Miscellaneous General Fund Request also encompasses new initiatives aimed at modernizing 207 and upgrading our infrastructure. This includes the maintenance and upgrade of data centers and 208 telecommunications tower facilities, battery backup system upgrades/repairs, IT network upgrades, 209 and security upgrades. These initiatives enhance our technological capabilities, improve resilience, 210 and mitigate potential risks. 211 Additionally, a portion of the fund is earmarked for unforeseen public safety initiatives and other 212 emerging needs throughout the fiscal year. This flexible allocation allows us to respond swiftly and 213 invest in initiatives that contribute to the safety, security, and efficiency of our operations. Together, 214 these investments underscore our commitment to innovation, resilience, and excellence in service 215 delivery, positioning our department for continued success and growth. 216 EXHIBIT 8 217 OTHER SERVICES 218 Professional Services $2,803,525 OTHER SERVICES $2,803,525 M3103 BIT License Fees Gov Wide Network 219 10 | P a g e Lastly, $1,584,332 is allocated to support the renewal of essential software licenses and subscriptions, 220 as well as advisory services critical for the continued functionality and efficiency of our 221 department. This includes software licenses necessary to safeguard our network against potential 222 threats. Additionally, funds are designated for renewing our remote monitoring subscriptions 223 to facilitate remote support and troubleshooting for our IT infrastructure. 224 Furthermore, this budget supports the renewal of our IT research and advisory subscription. The 225 subscription provides BIT access to valuable insights and recommendations to inform strategic 226 decision-making processes. Similarly, renewals for Adobe Acrobat Pro and Adobe Creative Cloud 227 licenses support creative and document management needs across our organization. 228 This allocation also supports the renewal of WCAG-focused accessibility solutions that will help BIT 229 and participating agencies continue improving the accessibility of public-facing digital services. By 230 renewing these tools, BIT can better identify accessibility gaps, support compliance efforts, and 231 ensure government information remains more usable for all residents. 232 Renewing ServiceNow licenses is essential for maintaining our IT service management platform, and 233 our IT managed services renewal ensures continuous monitoring and management of our IT 234 infrastructure. Additionally, renewing security awareness training programs fosters a culture of 235 cybersecurity awareness and compliance among our GVI workforce. 236 DocuSign licensing renewal enables secure and efficient electronic signature workflows, while the 237 renewal of our policy management platform subscription ensures effective policy 238 management. Lastly, renewing our training platform subscriptions allows our employees to enhance 239 their skills and capabilities through comprehensive IT training programs. 240 EXHIBIT 9 241 OTHER SERVICES 242 Professional Services $1,584,332 OTHER SERVICES $1,584,332 243 CONCLUSION 244 BIT has reached a critical point in its evolution. We are no longer simply building systems. We are 245 now responsible for operating the digital foundation of government. That foundation must be 246 reliable, secure, and scalable to meet the needs of the Territory. 247 The Fiscal Year 2027 budget reflects the resources required to meet that responsibility. It allows us to 248 sustain progress, reduce risk, and continue delivering services that support public safety, government 249 11 | P a g e operations, and citizen engagement. With your continued support, BIT will remain a stable and 250 trusted partner in the delivery of government services. 251 Before I close, I want to speak directly to the staff of the Bureau of Information Technology. The 252 progress described in this testimony is the result of your daily work, professionalism, and 253 commitment to solving difficult problems under real operational pressure. Whether supporting 254 agencies, protecting government systems, maintaining infrastructure, advancing public safety 255 communications, or responding to urgent service needs, you continue to demonstrate dedication to 256 the Government and the people of the Virgin Islands. I also want to recognize our Employees of the 257 Year: Julian Jackson Jr., Radio Frequency Technician, representing St. Thomas, and Josephie Martinez, 258 Security Analyst, representing St. Croix. Their service, leadership, and example reflect the excellence, 259 accountability, and teamwork we are working to strengthen across BIT, and their recognition is also a 260 reflection of the broader team whose work is felt across government every day. 261 Thank you for your attention, and I welcome your questions. 262 12 | P a g e APPENDIX A FY 2027 Request ACCOUNTS PAYABLE SPECIALIST 56,414.73 ACCOUNTANT I 50,442.30 ADMINISTRATIVE OFFICER I 40,477.47 RADIO FREQUENCY TECHNICIAN 50,442.30 HELP DESK SPECIALIST 50,926.15 HELP DESK SPECIALIST 50,926.15 HELP DESK SPECIALIST 50,926.15 RADIO FREQUENCY TECHNICIAN 55,878.72 HELP DESK SPECIALIST 56,146.08 RADIO FREQUENCY TECHNICIAN 58,393.26 RADIO FREQUENCY TECHNICIAN 58,393.26 WEB TECHNICIAN 56,146.08 NETWORK ANALYST 67,920.94 NETWORK ANALYST 55,878.72 CLASSIFIED EMPLOYEE SALARIES $759,312.00 FINANCE MANAGER 95,000.00 DIRECTOR 125,000.00 DEPUTY DIRECTOR 99,500.00 BUSINESS RELATIONSHIP MANAGER 83,000.00 IT PROJECT COORDINATOR 86,100.00 IT PROJECT COORDINATOR 80,000.00 IT PROJECT MANAGER 92,400.00 NETWORK SYSTEMS ADMINISTRATOR 75,600.00 SERVICE DESK MANAGER 68,250.00 CHIEF TECHNOLOGY OFFICER 98,000.00 RADIO FREQUENCY ADMINISTRATOR 88,000.00 NETWORK SECURITY ADMINISTRATOR 60,000.00 INFORMATION SECURITY OFFICER 91,000.00 INFORMATION TECHNOLOGY SPECIALIST 50,000.00 INFORMATION TECHNOLOGY SPECIALIST 50,000.00 SECURITY ANALYST 59,000.00 SECURITY ANALYST 60,000.00 UNCLASSIFIED EMPLOYEE SALARIES 1,360,850.00 13 | P a g e OVERTIME SALARIES 20,300.00 FEES & COMPENSATION NOC 102,000.00 TOTAL PERSONNEL SERVICES 2,242,462.00 EMPLOYER CONTRIBUTION RETIRE 426,616.00 F.I.C.A. 139,033.00 MEDICARE 32,516.00 HEALTH INSURANCE PREMIUM 458,683.00 WORKERS COMP PREMIUMS 2,115.00 TOTAL FRINGE BENEFITS 1,058,963.00 OFFICE SUPPLIES 14,000.00 Office Supplies - $14,000 OPERATING SUPPLIES 12,000.00 Fuel for Generators - $6,000; Operating Supplies - $4,500; Drinking Water Coupons - $1,500 VEHICLE SUPPLIES 29,500.00 Vehicle Repairs - $7,000; Tires - $5,000; Batteries - $2,000; Vehicle Registrations - $500; Gasoline - $15,000 REPAIR AND MAINTENANCE SUP 20,000.00 Electrical Work - $5,000; A/C Work - $5,000; Generator Work - $5,000; Other Maintenance Supplies - $5,000 SMALL TOOLS AND MINOR EQUIP 50,000.00 IT Equipment - $20,000; Comms Equipment - $20,000; Other - $10,000 FOOD & CATERING 5,000.00 14 | P a g e CLOTHING AND CLOTH MATERIAL 9,000.00 BIT Logo Shirts SUBTOTAL SUPPLIES 139,500.00 DATA PROCESSING SOFTWARE - M2012 Microsoft Agreement & Support 4,516,331.92 Microsoft Caribbean (Microsoft Support Contract) - $527,841.00; SoftwareOne Puerto Rico (Microsoft Enterprise Licensing Agreement) - $3,988,490.92 TOTAL SUPPLIES 4,655,832.00 REPAIRS & MAINTENANCE 119,981.00 A/C Repairs - $40,000 Exterminating Services - $2,745; Grass Cutting - $35,580; Fire Extinguisher Inspection - $1,000; Generator Repairs - $3,000; Janitorial Services - $19,656; Xerox Agreement - $5,000; Clean & Sanitize Water Coolers - $1,000; Carpet Cleaning - $12,000; AUTOMOTIVE REPAIR & MAINTENANCE 10,000.00 RENTAL OF LAND/BUILDINGS 674,323.29 Berrios (Burns Hill Tower Site) - $13,513.50; Reef Broadcasting (Mt. Stewart Tower Site) - $42,225.34; Royale Systems (Flag Hill Tower Site) - $146,400; 15 | P a g e SBA Towers (Mtn. Top Tower Site) - $30,531.67; SBA Towers (Cotton Valley Tower Site) - $60,687.34; SBA Towers (Bordeaux Mtn. Tower Site) - $61,674.96; SBA Towers (Blue Mtn. Tower Site) - $40,800.00; Shuama Rental (STX Office) - $144,000.00; St. Thomas Properties (STT Office) - $134,490.48 SECURITY SERVICES 6,116.00 ADT Security Systems (STX Burglar Alarm System Services) - $1,516.08; Centurion Security Systems (STT Burglar Alarm System Services) - $3,850.00; Other Service Requests - $750.00 CREDIT CARD EXPENSES 20,000.00 TRAINING 30,000.00 COMMUNICATION 400,000.00 AT&T Mobility (Cellphones/Hotspots) - $24,000.00; Smartnet (Backup Internet Access) - $13,200.00; viNGN (BIT Internet Circuits) - $121,680.00; viNGN (GVI/Semi-Auto Internet Circuits) - 211,748.67; Viya (Telephone/Cable/Fax) - 16 | P a g e $18,000.00; vi.gov SSL certificate renewal - $900; Other Service Requests - $10,471.33 ADVERTISING & PROMOTION 3,000.00 TRANSPORTATION - NOT TRAVEL 18,000.00 Freight - $10,000.00; Truck Rentals - $3,000.00; Barge Services for STJ Service Calls - $3,000.00; Postage - $2,000.00 TRAVEL 60,000.00 Inter-Island Hotel Accommodations - $10,000.00; Off-Island Airfare Accommodations - $20,000.00; Inter-Island Cash Advance - $10,000.00 Off-Island Cash Advance - $20,000 PURCHASE BULK AIRLINE 12,000.00 OTHER SERVICES NOC 15,000.00 Membership Dues - $5,000; Employee o/t Year Fees & Gifts - $5,000; Other - $5,000 SUBTOTAL OTHER SERVICES 1,584,272.00 17 | P a g e PROFESSIONAL SERVICES - M1162 Maintenance of IT Infrastructure 2,803,525.00 Multi-Factor Authentication - $374,480.00; Smartnet (VIPD Camera Project) - $352,500.00; Motorola Solutions (VIPD RMS/CAD Project) - $274,776.00; Managed Detection and Response (MDR) - $1,200,000.00; Infrastructure Modernization - $542,736.00; IT Network Upgrades - $150,000; Security Upgrades - $200,000; Smartnet (DNS Hosting Services) - $30,800; Envision VI (Avaya Phone System Support Contract) - $25,000.00; Plum Laboratories (Plum Care Annual Service Package) - $2,833 PROFESSIONAL SERVICES - M3103 License Fees GWAN 1,584,332.00 Smartnet (Fortinet Licenses Renewal) - $30,000.00; Insight Public Sector (TeamViewer Remote Monitoring Subscription) - $28,503.09; MyGov (Software Renewal Licensing) - $13,728; Info-Tech Research Group (IT Research & Advisory Subscription) - $246,021.26; Insight Public Sector (Adobe Acrobat Pro and Adobe Creative Cloud Licensing) - $192,318.30; 18 | P a g e Quantum Technology Group (ServiceNow Licenses) - $186,024.48; Security Awareness Training Licenses - $554,400; Insight Public Sector (DocuSign Licensing) - $198,086.40; Info-Tech Research Group (myPolicies Software Renewal Licensing) - $106,000.00; Stormwind (Training Platform) - $29,250.00; TOTAL OTHER SERVICES 5,972,129.00 CAPITAL OUTLAY 150,000.00 ELECTRICITY 250,000.00 GRAND TOTAL 14,329,386.00