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†T'n †T'n C:\!DOCS\MSOFFICE\WINWORD\TEMPLATE\NORMAL.DOT Pmail Instructions Pmail Instructions Pmail, Email, Instuctions, Handouts Pmail Charles V. Balch, Fall 94 Pmail is an Email (Electronic Mail) brand name. Electronic mail is used to quickly send memo like messages and files between computers that are attached to networks. Email is free. Through Internet we have connections to computers all over the world! Starting Pmail Login to the computer using your assigned user account. Select Pmail from the menu. Sending a message Start Pmail. Choose Send a message from the Pmail Message. While in the “To:” area, press “F3” to see the user lists or “F4” to see who is logged on. Select the appropriate list(s) and names(s) by highlighting and pressing return. Type in the a short and descriptive subject heading (this is like the title of a paper or book). Type your message. When you are done press CTRL-Enter then “Accept and continue” by pressing Enter again. Receiving a message Start Pmail or ESC to the main menu. Current messages will be automatically displayed. Highlight the message that you want to read. Press enter. Responding to a message While reading a message, you can respond by pressing R. You will be presented with a boxed list of questions titled “Select Reply Format.” Usually you will want the “Include Message” and “Commented” areas checked as “Y.” The “Address Reply to” area requires individual choices. After reviewing/answering all questions, press CTRL-Enter to continue. Check the “To:” area to be sure that appropriate persons are listed. Check the “Subject:” area to insure that your reply will have the appropriate subject heading. Remove unnecessary parts of the original message by using CTRL-L to delete lines or the backspace and delete keys. Type your response. When you are done press CTRL-Enter then “Accept and continue” by pressing Enter again. Notice Notice is a bulletin board system used to receive group messages. Notice is used for some classes. To check the notice list, use the notice section under the menu or type notice at the DOS prompt. Select the notice you wish to read and press enter. When you are finished reading the notice press ESC. You may select another notice or press ESC again to quit. E-Mail Etiquette Charles Balch, Fall 1994 Electronic mail is a quick and easy way of communicating; however, because it is so quick and easy, it can lead to miscommunication. Few people compose their writing as carefully for e-mail as they do in more formal communication, and sometimes, for the sake of brevity, subtleties of tone are lost. However, since the visual cues of dress, body language, and so on are absent, e-mail is also an extremely democratic means of communication. Messages are more likely to be judged by their content than by who wrote them. Please keep the following suggestions in mind: Read carefully what you send, to make sure that your message will not be misunderstood. If you are using humor or sarcasm, make sure it is clearly labeled as such. Often used symbols are: By The Way Grinning Ducking and Running IMHO In My Humble Opinion PMJI Pardon My Jumping In Read the F* Manual TPTB The Powers That Be YMMV Your Mileage May Vary Smiley Smile and Wink Frown Don’t flame! If a message has upset or angered you, resist the temptation to fire off an immediate response. Wait a day or two and reconsider in the light of a new day and a rereading of the original message. Consider what the other person’s response will be As a member of a group, you will get messages that are pertinent to most of that group but not you. Do not flame over parts of messages that are not pertinent to you. Angry responses beget other angry responses and waste all our time. Stick to the issues that concern you. Be informed by other issues and go on. Be Careful with your responses! If the original message defines a problem, your response should either further define that problem or add to the solution. Otherwise, don’t respond. Decide who really needs to get the message. Change the address when appropriate. When you respond to a message, first check to see if it came from a discussion group or an individual. Stop and think, should the whole group see your reply? I often receive personal messages that were accidentally sent to me. Make the content of your reply clear! Remove unimportant parts of earlier messages. Format your messages properly. Keep your lines short (you should not have more than about 65 characters/line). Provide proper context. You can’t expect a person to remember the message they sent you. Repeat only enough of the original message to remind the person about the issues. Cryptic one line or one word messages without any part of the original message are hard to understand. Indicate who wrote what. If you are responding to a message with multiple authors (even two), make sure you unambiguously refer to the original message's contents. Change the SUBJECT when appropriate. If your reply changes the subject, change the subject header. Subject Headers should be action oriented. Use “we should do X” not “X” or “Info on X” Lead the message with the most important information. Break up a message that has become multiple threads (subjects) into separate messages. Keep messages to only one subject. Second subjects may be missed. Let people know who wrote what! Sign your off-campus messages. At the very least, include your name, institution, and e-mail address. Better yet, include your mailing address and phone number. A one page handout on using Pmail Charles V. Balch Charles Balch Normal Heading 1 Heading 2 Heading 3 Heading 4 Heading 5 Heading 6 Default Paragraph Font Header Footnote Text List Table Footnote Reference Bibliography Example Quote figureT figure Heading UVZc0 Telecom_Out Telecom_In Page_Heading Title_Heading Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles V. Balch C:\!DOCS\CLASSDOC\PMAILINS.DOC Charles Balch C:\!DOCS\CLASSDOC\PMAILINS.DOCÿ@PostScript Printer LPT3: pscript Apple LaserWriter Plus Apple LaserWriter Plus Symbol Courier New Times Palatino Courier Pmail Instructions Pmail Instructions#Pmail, Email, Instuctions, Handouts%A one page handout on using Pmail Charles V. Balch Charles Balch