Accessibility Statement V.1.0 Created Jr
Accessibility Statement Version 1.0 Commitment to Accessibility The Virgin Islands Housing Finance Authority (VIHFA) is committed to ensuring that our programs, services, and digital resources are accessible to all individuals, including people with disabilities. We believe in equal access and usability and strive to meet or exceed recognized accessibility standards across our online platforms. Accessibility Standards and Compliance VIHFA aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the Section 508 Standards of the Rehabilitation Act of 1973, as amended. These standards define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. To ensure accessibility, VIHFA: • Incorporates accessibility considerations in the design and maintenance of our website. • Conducts periodic audits using automated tools and manual testing. …
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Accessibility Statement Version 1.0 Commitment to Accessibility The Virgin Islands Housing Finance Authority (VIHFA) is committed to ensuring that our programs, services, and digital resources are accessible to all individuals, including people with disabilities. We believe in equal access and usability and strive to meet or exceed recognized accessibility standards across our online platforms. Accessibility Standards and Compliance VIHFA aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the Section 508 Standards of the Rehabilitation Act of 1973, as amended. These standards define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. To ensure accessibility, VIHFA: • Incorporates accessibility considerations in the design and maintenance of our website. • Conducts periodic audits using automated tools and manual testing. • Trains staff and web developers on digital inclusion and accessible communication practices; and • Collaborate with external partners to maintain compliance. Known Limitations We acknowledge that some content on vihfa.gov may not yet be fully accessible. Areas we are actively working to improve include: • PDF Documents: Some older files may not contain proper tagging for screen readers. • Multimedia Content: Certain videos may lack captions or transcripts. • Third-Party Content: Linked or embedded external platforms may not fully meet accessibility standards. If you encounter an accessibility barrier, please contact us so we can provide the information or assistance you need. Feedback and Assistance We welcome your feedback on the accessibility of our website and digital resources. If you experience any difficulty accessing information on vihfa.gov, please reach out using the following contact methods: Email: it@vihfa.gov Phone: (340)772-4432 TTY/Relay Service: Dial 711 or the appropriate relay service for your area Mailing Address: Virgin Islands Housing Finance Authority 100 Lagoon Complex, Suite 4 St. Croix, VI 00840 We aim to respond to feedback or accommodation requests within five (5) business days. Ongoing Efforts VIHFA is committed to continuous improvement in digital accessibility. Our ongoing initiatives include: • Regular accessibility testing and remediation. • Collaboration with technology partners to maintain compliance. • Integration of accessibility requirements into all new web projects; and • Periodic staff training to promote inclusive design and communication. Compatibility and Supported Technologies Our website is designed to be compatible with the latest versions of major browsers and assistive technologies, including: • Chrome, Edge, Firefox, and Safari • Screen readers such as JAWS, NVDA, and Voiceover • Keyboard-only navigation and magnification tools If you use different assistive technology and encounter difficulties, please let us know. Statement Scope This accessibility statement applies only to digital content on www.vihfa.gov and associated subdomains managed by the Virgin Islands Housing Finance Authority. It does not apply to third-party applications, linked websites, or services not directly controlled by VIHFA.