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ITS NEWSLETTER VOL 8, ISSUE 2 In This Issue CETL News & Events……….....1 STJAC News…………..…….....2 Library Digitization Workshop...3 Printing Needs being Evaluated..5 Benchmark Data Collection…....6 Employee Recognition…………7 New HD VC Systems…………1 UVI Open House Photos.…...3-4 Resetting Your Password……...4 Portal Corner…...……………...5 Classroom Survey……………..6 ITS Working for You…………7 The Center for Excellence in Teaching and Learning (CETL) conƟnues to make strides to offer relevant training to promote effecƟve use of UVI technologies. The CETL staff conƟnues to provide training on BlackBoard, myCampus, EMS, Outlook, and recently added Adobe Professional XI. As of January 14, 2013, the CETL has conducted thirteen (13) Black‐ Board sessions, ten (10) myCampus sessions, three (3) EMS sessions, three (3) videoconference sessions and one (1) outlook training session with seventy‐eight (78) aƩendees for the month of January and fiŌy‐nine (59) for February, totaling 136 aƩendees. The CETL also has weekly training sessions available for those inter‐ ested. Training evaluaƟons are sent to all aƩendees for feedback, which is very important to us. Please respond to evaluaƟons accord‐ ingly with your feedback, to include training suggesƟons. On March 15th, 2p‐3p EST (3p‐4 AST), the TLT Group is conducƟng an online training called, There’s an App for That 3.0. Presenters will provide aƩendees with new ideas, to include some of the best apps for educaƟon across mulƟple types of devices. It doesn't maƩer if users use an iPad, Android devices, or Google Chrome. More oŌen than not, there is in fact an "app for that". For more informaƟon or to register, please click on hƩp://tltgroup.roundtablelive.org/ events?eventId=610557&EventViewMode=EventDetails. Click on the image below to view and/or register for upcoming training sessions.   CETL News & Events CETL News & Events Below are CETL Sponsored Workshops through the Sloan ConsorƟum for March 2013. The training sessions indicated above are subject to change. There will also be a Brown Bag session hosted by Dr. Lonnie Hudspeth on WriƟng Learning ObjecƟves. This one‐hour session will focus on developing assessable course‐level learning outcomes that should be linked to an assessable degree‐program learning outcome. Bloom's Taxonomy AcƟon Words will serve as a guide to wording such outcomes so that they are SMART objecƟves (a popular acronym). ParƟcipants should bring their current course syllabi to the training. Training informaƟon is as follows: Wednesday, March 20, 2013, 12:00p‐1:00p ‐ LocaƟon TBA Friday, April 19, 2013 12:00p‐1:00p, St. Thomas/St. Croix Library Conference Rooms. During Fall 2012, three videoconference rooms in St. Thomas and St. Croix and two on St. John were upgraded to Polycom HDX technolo‐ gy. On St. Thomas the rooms upgraded were T‐213, T‐115, B‐101; on St. Croix EC‐302a, EC‐807 and NWW‐103 were upgraded; and on St. John STJ‐101 and STJ‐103. ITS will be upgrading addiƟonal rooms soon. The new technology brings the improved quality of high definiƟon to every user with video up to 1080p resoluƟon, and clear stereo audio. Presenters and audiences in these locaƟons now have a much clearer picture of content and the far side room. These new systems uƟlize Polycom's newest data compression algorithms to provide the clearest possible video and audio while using the same network bandwidth as our original systems. The user interface on the Crestron room control systems were also upgraded to allow users to beƩer navigate the equipment in those rooms. ITS conƟnues to work to improve classroom technology at UVI and to provide our users with the best possible experience. YouTube for Learning March 13, 2013 Assessment Techniques for Collabora‐ Ɵve Teams March 15, 2013 ‐ March 22, 2013 Student SaƟsfacƟon: Engagement Online March 15, 2013 ‐ March 22, 2013 Successful Online Outcomes: Improved Discussions March 15, 2013 ‐ March 22, 2013 Embrace Synchronous Tools March 15, 2013 ‐ March 22, 2013 Using Facebook in a Teaching Context March 27, 2013 Click on hƩps:// mycampus.uvi.edu/group/ cetl/cetl‐home   to view and/or register for  training!  New HD Videoconference Systems 2 The St John Academic Center conƟnues to build on the foundaƟon of enrollment, retenƟon and sustainability. Students Evin Samuel and Rashaun Edwards completed their respecƟve degrees at the STJAC in the Fall and sealed their academic experience when both took their final exams at the Academic Center. CongratulaƟons Evin and Rashaun! The fall semester marked the launching of AdvisorTrac/TutorTrac at the STJAC. All St. John UVI students (with excepƟon of nursing) can now receive their academic advisement on St. John. Furthermore, all St. John students can now schedule their own tutoring appointments through the portal and have the tutor meet with them at the STJAC. Once again, through a collaboraƟve effort between the UVI deans, chairs, professors, and staff at the STJAC, four (4) classes were relocated to the New House classroom and five (5) other videoconference rooms to accommodate St. John students for the upcoming Fall 2013 semester. One of those classes is the first Spanish class to be video conferenced to St John. Dr. Rocio Delgado’s SPA 131 will open the door for many more semesters of Spanish and broaden the door of enrollment at UVI to those seeking to learn Spanish. The Fall semester at the STJAC also included community outreach; EPSCoR hosted a symposium on marine and environmental research, CES hosted a Green Builder’s Conference, Human Services presented a nutriƟonal seminar, and Dr. Hall and Dr. Davies launched The Pathway to Greatness Strategic Plan. The first UVI student orientaƟon for all St. John students and parents was held at the academic center on January 8th. FiŌeen students and several parents were exposed to the far reaching opportuniƟes at UVI and had their academic anxieƟes eased by the staff. On January 10th, fiŌeen students aƩended the STJAC Spring OrientaƟon to meet the staff, learn about the services offered at the Center and ask those beginning of the semester quesƟons. The group consisted of freshmen, returning students and senior ciƟzens. Students discovered that they have a reference librarian available to them each Tuesday, Wednesday and Friday between 10 am and 4 pm to assist with research and accessing scholarly resources including databases, print collecƟons, journals and more. E‐porƞolios (a collecƟon of educaƟon, experience and work in electronic format) were described and guidelines for students develop‐ ing their own were discussed. Students were instructed to log onto myCampus to access BanWeb, Blackboard and MyUVI.net email. They were asked to join the St. John community page to view tutorials ranging from acquiring ferry Ɵckets to taking a video‐conference class for the first Ɵme. Students were also informed of a spring survey, measuring student saƟsfacƟon with the Academic Center. Data was collected on all those aƩending the orientaƟon including contact informaƟon, major, and status in order for the staff to best meet the needs of these students. Other library endeavors at the STJAC this semester include creaƟng Libquides to address distant learners’ needs and services to students. Libquides are electronic sites that contain lisƟngs of recommended resources for finding informaƟon, such as databases, journals, books, web pages and other useful resources most relevant to student’s area of study. They also provide access to a range of learning tools, for example, interacƟve tutorials. Lidquides topics include: CreaƟng PresentaƟons using PowerPoint and Prezi, What is a Scholarly Journal? and EvaluaƟng InformaƟon. St. John Academic Center News St. John Academic Center News Sophomore and criminal jusƟce major Irah  ChrisƟan, accessing a library database for  research.  Seniors Atara Wilkins (MarkeƟng) and Evin  Samuel (Business Management) using the  center’s technology to prepare for class.     3 UVI Libraries in collaboraƟon with the St. Croix Library AssociaƟon and the Digital Library of the Caribbean presented a workshop for USVI librarians on Jan. 17‐18, 2013. The workshop on Library DigiƟzaƟon and Metadata CreaƟon covered planning, grant‐wriƟng and digital project development, as well as document scanning and file presentaƟon for effecƟve retrieval. The workshop was aƩended by library staff from STJ, STT, and STX insƟtuƟons. It was presented by Mark Sullivan, Digital Development and Web Coordinator, University of Florida Libraries, Gainesville, FL. The Digital Library of the Caribbean (dLOC), is a mulƟ‐insƟtuƟonal collaboraƟve with resources on Caribbean area studies hosted at the University of Florida. Check out the USVI electronic collecƟon at: hƩp://www.dloc.com. A new online video technology tutorial is now available to assist students in understanding the technology resources available for academic support at UVI. Although students may hear some of this informaƟon at orientaƟon or during InformaƟon Literacy sessions, we believe addiƟonal opportuniƟes are needed to ensure that instrucƟons and Ɵps are retained. The resource is an audio/video producƟon which guides you through processes for accessing the network, using campus compuƟng, and finding resources through the myCampus portal. Go to the following page to access the tutorial: hƩps://docs.google.com/file/ d/0BxmcNMSƞYdVUU5DWTdYTks0Z0E/edit?usp=sharing. Library Digitization Workshop Library Digitization Workshop St. Thomas UVI librarian, Tanisha Mills show‐ ing students how to use compact shelving.  Online Technology Tutorial for Students On the leŌ: Dr. Patricia Harkins‐Pierre is sorƟng through a num‐ ber of Ɵtles at the Ralph M. Paiewonsky Library (St. Thomas Cam‐ pus) for her World Literature course. Dr. Harkins‐Pierre is a Pro‐ fessor of English in the College of Liberal Arts and Social Sciences.  4 Network passwords expire every one hundred and twenty days (120) and require a reset before a user can conƟnue to access network resources. A user must first fill out their five security quesƟons in myCampus to acƟvate the online password reset funcƟon. Password resets can be done online by visiƟng the website hƩp://mycampus.uvi.edu and clicking on the reset password buƩon on the login page. New passwords must be at least seven characters in length. To setup your password reset quesƟons:    Log into the portal at hƩp://mycampus.uvi.edu Click on Menu Click on My Account Click on Update Password Reset quesƟons Provide five (5) quesƟons and the answers to those quesƟons. Click on Save If you did not fill out the security quesƟons on myCampus prior to the expiraƟon of your password, you will need to visit the service desk of the library with a valid picture ID to have your password reset. Password resets cannot be done by phone. Passwords can also be reset by logging into any computer on campus and entering your username and password. You will be prompted to reset your password if it has expired. If you are already logged into a com‐ puter on campus and want to change your password but were not prompted to do so, you can hold down ctrl+alt+delete on your keyboard and select change password from the available opƟons to reset your password. If you require assistance, contact the helpdesk at helpdesk@uvi.edu or at 340‐693‐1466. Resetting Your Password Resetting Your Password Judith Rogers, Director of Libraries share basic library  informaƟon with students.   Dr. Judith Edwin, Vice Provost for Access and   Enrollment Services speak with St. Croix students.  5 InformaƟon and Technology Services is currently leading an effort to determine how to efficiently meet the prinƟng needs of the University of the Virgin Islands. To this end, a print shop re‐organizaƟon commiƩee was convened. The commiƩee is comprised of departments that perform large quanƟty of prinƟng jobs on a regular basis and/or departments that have special print needs several Ɵmes a year. The first task completed was the physical inventory of all print devices on both campuses. The inventory began on November 28, 2012, wherein every office on campus was visited to ascertain print device specificaƟons on all network and stand alone printers. This inventory was completed on January 15, 2013. The informaƟon gathered in the print device inventory will be shared with each department head for the purpose of assessing the cost associated with prinƟng for each department. Simultaneously, as the physical print inventory was being conducted, the print shop re‐organizaƟon commiƩee gathered the print needs of all departments across both campuses. The print needs idenƟfied were incorporated into the development of an RFP to solicit print services from vendors for UVI. The RFP was sent out to the public on February 15, 2013. Stated on the right is the schedule of acƟviƟes for the RFP process. Printing/Copying Needs to be Determined Printing/Copying Needs to be Determined QuickLaunch  From the portal quick launch, UVI persons have single sign on access to UVI applicaƟons. Instead of separately visiƟng sites and entering usernames and passwords, from visiƟng the portal at hƩp://mycampus.uvi.edu, one can with just a click get to BanWeb, Blackboard, Email (Gmail and Live@edu), EMS (room and class schedule; request use of rooms), download MicrosoŌ Office (students) and PeopleAdmin (evaluaƟons and job descripƟons). Set the portal as your homepage and make sure to login daily! myMessages  ITS has great news to report! myMessages in the myCampus portal is working more smoothly and failed messages concerns have been addressed. Upon log in, in order to delete messages, you will be required to view and/or acknowledge the respecƟve messages first. The myMessages feature allows the UVI community to share informaƟon about events and acƟviƟes. Faculty and staff can send announcements to the enƟre community while students can send announcements to each other. Messages should be sent to one group at a Ɵme; however, you may also opt to send to mulƟple groups at once. For example, an announcement should be sent to faculty, then staff, then students. Click on Messages from the portal home page to start sending a message. Please note that you may share graphics, and images via a hyperlink in the content of the respecƟve message. The hyperlink informaƟon (graphics, images, etc.) may be stored within or outside of the portal. Message delivery can be to your email and/or via SMS (cell phone delivery). Messages are also available upon login to the portal. To set your delivery choice, click on the Preferences tab at the top of the myMessages secƟon on the main portal page. If you select SMS, please ensure that you enter your cell phone number in the format required (i.e. 6261234567@messaging.sprintpcs.com). This is done by clicking on Menu from the top right of the portal menu bar, then My Account. On the right side of the page, you will see SMS. Please enter accordingly.   For further guidance, to create a community and/or to automate your operaƟon, please send requests to the CETL via email at  cetl@uvi.edu or extensions 1214 or 1609. Answers to QuesƟons Emailed to Bidders March 15, 2013 Proposals Submission Due April 1, 2013 Meet with Finalist April 8, 2013 CommiƩee Vote on Vendor April 16, 2013 Award Date April 20, 2013 TentaƟve Print Services Begins Aug 13, 2013 6 In fall 2011, UVI librarians began a project to revamp the informaƟon literacy program aligning instrucƟon with the AssociaƟon of College and Research Libraries (ACRL) standards for informaƟon literary. In Fall 2012, with support from the Title III Part B Program, the librarians embarked on the process of collecƟng data to establish benchmarks for student informaƟon literacy and library service quality levels. Analyses of results will be reported in the upcoming months. SAILS TesƟng    In August/September, the Standardized Assessment of InformaƟon Literacy (SAILS) was administered to 266 Freshmen Development Seminar students on St. Thomas and St. Croix. Results will be reported by class standing and by major and will be compared to the enƟre SAILS benchmark. Data gained from the current administraƟon will enable librarians to establish a benchmark for UVI freshmen. UlƟmately, librarians hope to answer the quesƟons “What are our students’ strengths and weaknesses in regard to informaƟon literacy?”, “Does library instrucƟon make a difference on campus?” and “Does library instrucƟon lead to acquisiƟon of informaƟon literacy skills?” LibQUAL+ Assessment    LibQUAL+ is a suite of services developed by the AssociaƟon of Research Libraries (ARL) that libraries use to solicit, track, understand, and act upon users' opinions of service quality. The LibQUAL survey opened 22 October 2012 and closed November 30, 2012 and was acƟvely promoted throughout the campuses. ParƟcipants enjoyed snacks and giveaways within the libraries and at special survey compleƟon drives around each campus for one week to boost involvement. Special raffle prizes included iPods and TI‐84 calculators. The LibQUAL survey was administered online to 439 parƟcipants, and on paper to approximately 90 parƟcipants for a parƟcipaƟon rate of 18.44%. Analysis of the data describes users' minimum, desired, and perceived expectaƟons of service. The work outlined by the Advanced Learning Environments Learning Spaces Task Force conƟnues. Faculty on that task force reviewed classrooms on both campuses prioriƟzing rooms for upgrades, based on usage. In addiƟon to the work of the task force, faculty were surveyed on their percepƟon of the overall quality of classrooms. From this survey, the overall quality of classrooms was reported as good by 25%, saƟsfactory by 62.5% and poor by 12.5 of respondents. FiŌeen percent (15%) of student respondents reported the overall quality is excellent, 50% good, 30% saƟsfactory and 3% poor. Classroom upgrades aim to improve faculty and student saƟsfacƟon with rooms and technology therein. During summer 2013, four classrooms will be renovated across the two campuses as we work towards an overall increase in room saƟsfacƟon. Librarians Begin Benchmark Data Collection Librarians Begin Benchmark Data Collection Classroom Survey and Updates for Next Year 7 ITS is pleased to recognize Mr. Brian Thomas for his hard work and paƟence with faculty, staff and students. Brian conƟnues to excel at each task presented to him. Recently, there was an issue with SafeAssign, a tool used for students to submit assignments to check for plagiarism, which did not work as intended. Brian dili‐ gently worked with BlackBoard technical staff to resolve the issue. Now students are able to submit assign‐ ments accordingly. Brian conƟnues to ensure that BlackBoard issues are immediately addressed to ensure that the teaching and learning experience is worthwhile at UVI. Brian puts students first! Kudos conƟnue to flood ITS from users expressing tremendous graƟtude with his experƟse and high quality of service. Bri‐ an thank you for all you do, you are appreciated! ITS would like to congratulate our very own Twanna Hodge on making strides towards a career in library and informaƟon sciences! Twanna was accepted into four graduate programs: Graduate School of Library and InformaƟon Science, University of Illinois at Urbana‐Champaign; The School of Library and InformaƟon Sci‐ ence, Indiana University at Bloomington; The School of InformaƟon Sciences, University of PiƩsburgh; and The School of InformaƟon, University of Texas at AusƟn. Twanna is graduaƟng this May with a Bachelor of Arts degree in HumaniƟes, minoring in Psychology and CommunicaƟons, and has been a student worker at the Ralph M. Paiewonsky Library (St. Thomas Campus) for the majority of her years at UVI. When asked how she felt about being one step closer towards her cho‐ sen profession, Twanna responded "I am anxious, excited, nervous but overall, I'm happy that I am finally on my way to becoming an archivist or academic librarian." Good morning Mr. Garcia (GiO), Thank you SO very much for working with me (and my students) to successfully navigate a myriad of challenges incurred in the 'integraƟon' of technology in educaƟon. You are the best!!! UVI can certainly go from "good to great" with the dedicaƟon and commitment to success that you portrayed in 'making it happen' for my class today. Your steadfastness and paƟence in resolving all issues are indicaƟve of excellence, in my opinion. If I had thousands of dollars ‐ your efforts would have been worth the expense ‐ (kinda' like the experƟse in airing 'poliƟcal' commercials ‐ or the "Super‐bowl" three (3) minute messages). But, please don't get any ideas about leaving us. Axelrod and others are always searching for 'customers'. You have plenty!...steady, solid, and...You are APPRECIATED! Today's support was just a 'snapshot' in a video/movie of your experƟse and steadfastness in 'problem‐solving'. If I thought that grades were a true reflecƟon of 'anything'...you would have earned an A+ (:))! Just couldn't close my eyes this evening without saying...Thank you! Thank you! Thank you! N. Morgan  Employee Recognition Employee Recognition ITS Working for You! ~ A Note from Faculty Let us you