UNITED STATES VIRGIN ISLANDS
1 UNITED STATES VIRGIN ISLANDS HOUSING FINANCE AUTHORITY CDBG-DR CITIZEN COMPLAINTS POLICIES AND PROCEDURES Version: 3.0 September 14, 2022 Prepared by: Virgin Islands Housing Finance Authority The policies and procedures stated in this manual are current as of September 14, 2022. This Manual represents the current version of the Virgin Islands Housing Finance Authority's (VIHFA) policies which shall provide general guidance for the operation of the CDBG-DR Program. All manuals will be reviewed periodically and will be updated. Therefore, you are strongly urged to visit our website www.vihfa.gov/cdbg-dr to ensure that you have the latest version. There may be times, however, when a policy or procedure will change before the manual is revised. …
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